Daniel Chng Email & Phone Number

Singapore

Singapore

Singapore

Driving operational efficiency through technology integration and strategic project management. I focus on optimizing processes, elevating learning platforms, and delivering exceptional customer support to achieve organizational success. Key responsibilities include:- Database Management: Designed and implemented a custom database checker tool to streamline the update and maintenance of course databases, ensuring data integrity and accessibility.- Course Registration & Platform Maintenance: Oversee seamless registration processes and platform upkeep for online learning environments, while resolving technical issues promptly to ensure uninterrupted service.- Customer Support: Provide proactive support via WhatsApp and phone, offering timely responses and course reminders to enhance user satisfaction.- Strategic Initiatives: Lead ad-hoc projects such as conducting audits, shaping social media strategies, and driving process improvements that align with business goals.- Automation & Reporting: Developed automation solutions for daily tasks, boosting operational efficiency, and crafted robust reporting tools for performance tracking and financial analysis.- Project Management: Guide and manage projects from inception to completion, ensuring alignment with organizational strategies and the successful delivery of outcomes.

Singapore

With over 15,000 subscribers, SGResearchLobang aims to connect researchers and participants, fostering a community where individuals can engage with meaningful and ethically conducted research studies. With over 5000 request, our platform helps researchers recruit participants for IRB-approved studies, student projects, and those endorsed by recognized organizations, ensuring high standards and value for both researchers and participants.We personally screen all requests to maintain the quality and ethics of the studies shared. Our community continues to grow, with participants contributing to valuable research efforts across Singapore. Join us to explore opportunities, contribute to studies, and make research accessible for all.Join us at https://t.me/SGResearchLobang

Singapore

Singapore

Singapore

Design, create and maintain the platformWorked on designing a cohesive and user-friendly online portal for users while ensuring the quality and accuracy of the data, process, design and presentation, through user research and feedback.

Serving National Service in Training Command, Advance Training School (TRACOM/ATS) as an Assistant Officer Fitness Instructor with a voluntary extension of 3 months.Coordinate and communicate closely with all departments in SPF and external vendor in ensuring officers are First Aid certified.

Singapore

Intern in Experimental Systems and Technology Lab (ESTL), MOE as a UI/UX Designer and Developer.- Build Sanity Checker, an internal questionnaire that checks for employees' work sanity on a monthly basis. Flags out potential employees that might require more attention to.- Build NAPFA Squasher, a NAPFA (Currently known as IPPT) score management system used by PE teams from different primary and secondary schools to assist with the recording, consolidating and exporting NAPFA test results in a CSV format to School Cockpit.

1 Choa Chu Kang Grove, 688236

Assisted the School of ICT design posters of projects to be displayed at the lobby while also aiding the teachers in creating interactive textbook for students. Organised and managed a booth for ITE Fiesta 2014 promoting an mobile application. The goal is to educate users on different parts of the computer and its uses.

Bsc (Information Systems)

Diploma, Information Technology

Activities and Societies: 2015 - 2017 | Founder/President, ORION Special Interest Group for outreach activities 2017 - 2018 | Adviser.

H-Nitec In Information Technology, Information Technology

Activities and Societies: - Captain of Volleyball Team- Hosted/ Organised trainings and activities for the team. - Went abroad to Thailand.