Daniel Stanley Email & Phone Number

Mayfield, Ohio, United States

Led a cross functional team of developers, infrastructure engineers, and a scrum master through SDLCGroomed and prioritized backlog from 8 value streams including Cloud, Support, Services, Customer Success and Sales; served as product ownerActed as project manager in enterprise scale initiativesLed regular planning sessions with value stream leads to ensure product roadmap was definedConsulted with executive leadership to provide direction and guidance on how to best utilize the Salesforce platform and supporting technologiesRecommended business and systems options, including risk assessments, cost/benefit analysis, and impact on cross-functional business goals and processesEstablished and built effective relationships with internal business customers and vendor partnersKey Accomplishment Led modernization of the change control process reducing time to delivery from 45 to 22 daysServed as a key business/technical expert for business partners leveraging current and emerging technologies where appropriateDeveloped staff through ongoing coaching and feedback, rewarding results, providing meaningful development plans, and invoking progressive discipline processes when necessaryBudget forecasting and accountability, outside services, and procurement

Westlake, Ohio

Transformed business process requirements into technical solutions through design, implementation, testing, and trainingServed as a technical lead in business process analysis to identify requirements, share best practices, and provide mediationPlanned, maintained, and adjusted project and enhancement backlog to ensure highest value work was delivered to time and scope requirementsKey Accomplishment Led implementation for internal support portal. Reduced footprint of internal resources, increased analytics, improved ticket response time, created knowledge base with self-serviceable job aidsMentored other team members to ensure their continued professional growth and successPresented at conferences on low code application building, enterprise implementation standards, and industry best practices.

Westlake, Ohio

Delivered custom solutions to Hyland customers and partners by translating business process requirements into a technical solutions through design, implementation, testing, and training Developed solutions for payors to manage appeals and grievances processing using a low code platformKey Accomplishment Created a solution framework used to rapidly deploy and deliver repeatable ticketing solutions

Installed and configured scanning/indexing, retrieval, digital signature solutions for financial, patient registration, and human resources departments Configured solutions for viewing of patient medical records by integrating with customer EMR’s and HL7 interfacesKey Accomplishment Created HR Employee Folder solution which was productized for future deploymentsConverted customers’ legacy image databases (including signed images) to OnBase leveraging SQLCertifications: Certified in WorkFlow and Workview

Westlake, Oh

Qualifications:As a conversion analyst I have a fundamental understanding of relational databases in particular SQL Server. I have a strong aptitude for oral and written communication accompanied by the ability to write software documentation from a configuration or user interaction perspective. I work well independently and collaboratively with business and technical professionals. In order to accomodate a dynamic fast paced environment I rely heavily on problem solving and advanced critical thinking skills. My role is dependent on a high attention to detail strong follow through on deliverables and high capacity for customer service. Additionally I have experience working with the Electronic Medical Record system specifically MEDITECH.Position Responsibilities:During a conversion engagement I conduct document and business discovery with customer stakeholders to determine functional and technical requirements. To ensure an efficient migration I document and identify key metadata elements and potential discrepancies required to meet customer stakeholders’ requirements. My job requires a high degree of proficiency with OnBase modules pertaining to ECM conversion projects. In order to work effectively I troubleshoot operational issues impacting ECM conversions solutions and work collaboratively with other OnBase professionals to resolve issues. I assist stakeholders indentifying best practices and challenges associated with configuring ECM conversion solutions.Certifications: OnBase Certified Installer, ECMp, CDIA+

Westlake, Oh

As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer.• Strong interest in technology, particularly Apple products, and agility at learning new products and features as well as the ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Adapting and learning strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.• Passion for education and ability to instruct in a “hands-off” manner, letting users learn by doing.Ability to teach small groups and coach multiple customers simultaneously. Tenacity to work with users until they truly become independent and able to create on their own.• Comfort in selling as well as teaching, helping your team members out as needed, being self-motivated and self-directed, and can adhere to a tightly structured training schedule. A huge requirement for being adept at recommending other in-store support options, such as business services and the Genius Bar.• Customer support including one-on-one personal training, retail customer service, advanced problem solving, secure data transfer, and the ability to maintain composure and customer focus while troubleshooting and solving technical issues. A strong requirement for great people skills and a knack for problem solving while adhering to a schedule of customer appointments.