Establish processes for lead flows, best practices, and CRM use. Set and coordinate appointments with prospective buyers and sellers. Grow both total team transactions as well as the amount of transactions per agent.

- Develop U.S. market and build enrollments, autoships, retention, and customer experience.- Boost Sales through effective promotions and training for Distributors and Customers.- Establish Standard Operating Procedures for Recognition and Events.- Work with Marketing Department to create more effective tools for Distributor field.- Developed and updated flow of emails that each new Customer and Distributor receives.- Hosted regular in-person and online training and educational meetings for Distributors and their prospects.

As Project Manager, I am responsible for leading cross-functional teams including enterprise-wide initiatives related to product development, new market development etc. Effective management of project constraints which include time, cost, profile, quality, risk and customer satisfaction are required. I oversee all communication related to a project both within the project team as well as with the customer.Regular tasks include:- Collect and deliver project information about all product related projects to executives and stakeholders- Ensure that all projects follow established company processes- Evaluate established processes to increase efficiencies- Create and execute project work plans and revise as appropriate to meet changing needs and requirements- Identify needed resources; assign and track individual responsibilities -Manage day-to-day operational aspects of multiple projects and their scopes- Manage project risk, including risk identification, probability and impact assessment, and risk mitigation and contingency planning- Ensure project documents are complete, current, organized, and stored appropriately- Ensure assigned projects are within profile, time, and cost requirements; communicate any deviations to the customer(s) and stakeholder(s)- Facilitate meetings effectively- Hold status meetings with project teams as needed to complete projects- Keep project team well informed of changes- Effectively communicate project changes, updates, or other details to executive management- Deliver engaging, informative, well-organized presentations- Resolve and/or escalate issues in a professional and timely manner- Inspire co-workers to attain goals and pursue excellence- Understand how to communicate difficult and/or sensitive information tactfully- Identify opportunities for improvement and make constructive suggestions for change

•Cultivate and increase U.S. field leadership by implementing innovative development strategies•Accomplish U.S. sales and organizational objectives by preparing complete action plans, implementing productivity, quality and customer service standards, and accepting ownership of projects•Identify trends and determine methods to improve existing sales systems and processes•Increase leader advancement, field retention, Essential Rewards (autoship) participation, and revenue

- Cultivate and increase field leadership throughout the United States - Support customer acquisition and retention efforts through regional strategies- Help develop and implement department sales strategies- Provide solid and consistent corporate leadership and support to the field- Manage distributor base in the assigned region- Travel frequently to assigned region to help build rapport with distributors, host meetings, and conduct trainings- Assist in developing training materials and sales tools- Participates in the formulation, development, and execution of the marketing/sales campaigns- Help develop Yearly Business Plan for each region within the United States- Manage Annual Budget for the Region- Track and report on sales trends and results (activity and revenue)- Participate in company-sponsored events as directed- Give introductory presentations to the U.S. Latino market to increase leadership and boost sales

Oversee customer service for Distributor Leadership Services in Latin America. Support corporate sponsored events, including presenting and managing sales. Travel to Spanish and English-speaking meetings. Manage a small team of Leadership Development Specialists. I also work with our various social media outlets.

I was responsible for managing the accounts of Young Living leaders in Latin America. I oversaw Spanish events in Mexico, Costa Rica, and the United States. I was also responsible for putting together marketing collateral for monthly promotions and advertising upcoming events. I regularly traveled to events and gave business and product presentations as well as managed the sales table and fielded questions from attendees.

Responsible for executing all in-game promotions during each inning break. I also announce contest winners, first pitch guests, and lead the 7th inning stretch. I am energetic, outgoing and enthusiastic, possess a great speaking voice, love performing in front of large crowds and am comfortable interacting with fans of all ages. In addition, I am responsible for memorizing scripts with the capacity to improvise on a nightly basis. Most importantly, I love to have fun and give people a memorable experience every single time they come to the ballpark.

I was responsible for incoming calls from Young Living distributors in English and Spanish. I took care of any order entry and customer service needs that a distributor would have when calling in.