Daniel Coy Email & Phone Number

Anchorage, Ak, Us

Anchorage, Alaska, United States

• Oversaw creation of over 20 new standard operating manuals and distributed over a shared computer network resulting in increased consistency of work within the customer service department• Trained 15 new employees in cash handling and municipal procedures and policies resulting in increased accuracy of paperwork and fewer incidences of mishandling money• Conducted daily auditing of revenue and business transactions taken from various sites• Screened all incoming asbestos-containing materials, hazardous materials, and other non-standard loads per current ordinance resulting in approximately a 10% decrease in illegal disposal of inorganic material

Anchorage, Alaska

• Delivered exceptional customer service to drop-in clients, answering a multi-line phone system, scheduling approximately 50appointments per week, and responding to email inquiries in a timely manner• Compiled research from Internal Revenue Service statutes into a relevant and easily understandable format and disseminated itto clients annually for upcoming tax season• Created a new in-house filing system to better manage an approximate 30% increase in clientele• Data entry speeds of 69 WPM and of 10-key 12,000 KPH with a 99% accuracy• Utilized Microsoft Office, OSIRIS, PeopleSoft, Lacerte, PenSoft, eFileCabinet, and basic use of Quickbooks in managing dailyoperations of office

Eagle River, Alaska

•Counting safe, daily deposit, invoicing and weekly ordering of food, drinks, and cigarettes•Maintaining a fully stocked and visually appealing store while providing excellent customer service during periods of high volume •Training new employees in accordance with Chevron policies and procedures and teaches customer service and situational awareness •Adherence to Federal and State tobacco sales guidelines •Preparation of day and shift end paperwork for owner

Bachelor Of Applied Health, 4.0

• Apply health education/promotion • Apply skills needed to obtain or improve employment • Organize data using Microsoft Office •.

Associate Of Arts, General Studies, 3.7

• Decision Making & Problem Solving • Health Communication • Relevant coursework: culture and health, Spanish, technical writing, small.