Avp, Sr. Retail Operations Specialist
CurrentOversee operational efforts to ensure efficiency in daily processes at our retail locations.Train bankers on our consumer and commercial product suite as well as provide lending training for staff members interested in expanding their knowledge in the credit realm.Reach out to new small business clients and provide them with insight on our product and service offerings that will best help their business grow and operate efficiently.Guide loan applicants through their application process, assisting them to find the product and limit that fits their financial stage the best.Maintain client accounts in a variety of ways from keeping contact information up to date to aiding in getting limits on their accounts/cards adjusted as needed.Take inventory and maintain stock of cash, official checks, and instant issue cards.Input and verify domestic and international wire transfers.Process daily insufficient funds items for clients in accordance with bank policy.
