Accountable for the 24-month sales allocation and production plan of 500,000 tonnes of Fonterra's consumer and foodservice products.• Managed a team of six: four planners, each responsible for a strategic planning portfolio, a Process Improvement Lead, and a Market Integration Lead.• Leadership through several change events, including a SAP system roll-out, a significant strategic reorganisation, and a global pandemic.• Team recognition from senior market leaders for flexibility, support, and collaboration provided to the sales regions through Covid-19, while also minimising surplus inventory risk.• Owner of the C&FS Supply Review (IBP meeting), which aligns business-wide stakeholders on the 24-month plan for the strategic Consumer and Foodservice portfolio and drives actions to close gaps against demand and support further portfolio growth.• Delivered PowerBI dashboards to improve insights generated from the planning process and significantly reduce reporting workload.

Responsible for analytics and scenarios to support the planning of an annual 2.6 million tonnes of Fonterra Ingredients.• Drove key Planning and Delivery workstream initiatives, capturing an incremental NZ$ 20 million of margin.• Accountable for the fortnightly Global Dairy Trade submission process, including communications to the market and preparation of the product volumes sold through GDT Events.• Managed, coached, and developed a team of four analysts, leading to the acceleration of analysts into key next step roles.• Influenced business decisions through scenario analysis; mitigating risk in the plan and supporting the over-delivery of critical business objectives (Plan Value and Closing Inventory). • Led the development of key Sales communication campaigns to align teams and drive incremental sales of surplus stocks.

Influential role providing support to the Director Ingredients Sales & Operations Planning (S&OP). Responsible for the continuous improvement of Global Ingredients and S&OP management systems. • Rapidly built strong, trusted relationships with senior stakeholders across Fonterra's Global Ingredients, Global Operations, and Latam lead teams.• Frequent delivery of presentation packs for use at Board, CEO, and Fonterra Management Team level; visually summarising complex information and data within short time deadlines.• Led the design and implementation of a management system for the Latam Leadership Team in order to drive incremental value in their decision making process across the culturally diverse team.• Drove targeted improvements across S&OP to incorporate insights and tactics into global plan outcome through the redesign and implementation of the S&OP planning process.• Drove focus and alignment on key tactical and strategic priorities through the delivery of the cross-functional engagement model between the Directors of Global Ingredients and Global Operations. • Lead role in the development of strategy and road-maps for key S&OP priorities, the Bilateral contract portfolio, and the long-term China dairy view.

Senior analyst role in the Optimisation team, tasked with pairing customer demand with milk supply to maximise Fonterra's total shareholder value.• Responsible for training, coaching, and mentoring six new members of the NZ Milk Products Optimisation team. Senior role in the team, providing support to all members of the team and ensuring high quality team outputs.• Led the fortnightly review of milk powders (SMP/WMP), working across a range of stakeholders to ensure the correct allocation for 1.5 million tonnes of product.• Validated the robustness of a NZ $20 million Optimisation model as part of the User Acceptance Team.

Provided financial analysis to Product Portfolio Managers, Optimisation Managers, and Tactical Planning to support the process of driving milk into the highest returning milk products on a stream returns basis.• Developed the cap and collar model for a key 2013 sales contract worth ~NZ$ 120 million.• Developed models for the financial validation of key Fonterra projects.

Developed extensive dairy knowledge from leading dairy experts in Fonterra and Massey University.• Designed and built a complex cheese mass balance model and risk assessment tool to evaluate the benefits and provide the recommendation of using milk retentate in cheese production• Gained operations, technical, and product experience through site placements across Fonterra factories.