E-commerce and Digital Marketing Consultant - Consulting service for companies that want to increase sales results through content, paid media, email marketing, affiliate network, networks social policies.SpecialtiesSales FunnelIf your company makes sales via e-commerce or physical business, you need to have your Sales Funnel designed in all its steps, from the top of the funnel (visitors), to the bottom of the funnel (sales), through the middle of the funnel (leads)… Show more E-commerce and Digital Marketing Consultant - Consulting service for companies that want to increase sales results through content, paid media, email marketing, affiliate network, networks social policies.SpecialtiesSales FunnelIf your company makes sales via e-commerce or physical business, you need to have your Sales Funnel designed in all its steps, from the top of the funnel (visitors), to the bottom of the funnel (sales), through the middle of the funnel (leads), and another step before closing (opportunities).VisitsGenerating traffic through the internet can basically occur in two ways: (i) paid traffic through ads on Google, LinkedIn, Facebook, Instagram and other media; (ii) organic traffic through the generation of content in text, video, whitepapers, infographic, etc.LeadsGenerating leads (potential customers) interested in your business will happen if your company has something of value to offer, such as: relevant educational content, a differentiated discount, a personalized service, etc.OpportunitiesWhen the lead (potential client) begins to consider the solution of the problem and deepens their search for alternatives. At this point your company must relate to the lead, show the differentials of the business and, as appropriate, customize a solution.SalesThe stage where your sales team goes to close the deal, compares market alternatives, shows that your solution is the best possible for that lead, negotiates price, time frame and deployment. Show less

Consultor de E-commerce e Marketing Digital para PME - Pequenas e Médias Empresas que buscam o apoio do Sebrae para levar seus negócios para o próximo nível.Serviço de consultoria para empresas que pretendem ampliar o alcance da sua marca na Internet, bem como pretendem alavancar seus resultados de vendas através do e-commerce e marketplace.Consultoria em todo o processo de vendas online, end to end.Geração de tráfego através de anúncios no Google, LinkedIn, Facebook… Show more Consultor de E-commerce e Marketing Digital para PME - Pequenas e Médias Empresas que buscam o apoio do Sebrae para levar seus negócios para o próximo nível.Serviço de consultoria para empresas que pretendem ampliar o alcance da sua marca na Internet, bem como pretendem alavancar seus resultados de vendas através do e-commerce e marketplace.Consultoria em todo o processo de vendas online, end to end.Geração de tráfego através de anúncios no Google, LinkedIn, Facebook, Instagram e outras mídias; tráfego orgânico (SEO) por meio da geração de conteúdo em texto, vídeo, whitepapers, infográficos etc.EspecialidadesAumentar o tráfego dos canais e-commerce;Aumentar a taxa de conversão por meio dos diversos canais e estratégias;Acompanhar as ofertas dos produtos certos para os clientes certos;Garantir o compromisso com a total satisfação de quem realiza a compra;Fazer a definição e negociação de fornecedores de tecnologias e internet (plataforma, meios de pagamento e antifraude);Garantir a evolução/configuração da plataforma de e-commerce e as integrações junto a TI;Planejar estratégias de promoções e vendas nos sites da empresa;Fazer o acompanhamento e gestão de indicadores de comércio eletrônico: conversões, retorno sobre investimento (ROI-Return On Investment), rejeição de acesso, desistência de compras, indicadores de perfil de cliente, tempo de atendimento, percentual de logística reversa e taxa de rejeição de páginas internas.Planejar SEO (Search Engine Optimization, otimização para Sites de Busca) e domínio das técnicas de gestão de campanhas de links patrocinados, conhecimento em design com foco em usabilidade;Planejar o Marketing Digital;Trabalhar com foco em Mobile (Mobile First);Fazer a gestão do Budget, custos e DRE. Show less

Main responsible for B2C and B2B e-commerce channels.Created e-commerce channel B2C for six brands. Created main strategies for B2B channel.Drove main strategies, paid search media plan and managed revenue of E-commerce;Drove media campaigns, including Email Marketing, Google Ads, Facebook Ads, AffiliateProgram;Built relationships with agencies and publishers; Managed online budget andcontracts with suppliers.Accomplishments & Other Noteworthy… Show more Main responsible for B2C and B2B e-commerce channels.Created e-commerce channel B2C for six brands. Created main strategies for B2B channel.Drove main strategies, paid search media plan and managed revenue of E-commerce;Drove media campaigns, including Email Marketing, Google Ads, Facebook Ads, AffiliateProgram;Built relationships with agencies and publishers; Managed online budget andcontracts with suppliers.Accomplishments & Other Noteworthy Information:• Achieved e-commerce B2C break even in six months;• Overall e-commerce B2B revenue growth of 70% y/y;• Invested in customer satisfaction to increase results. Show less

Created online strategies focus on generated leads. Created main strategies for B2Bcompanies. Drove main strategies, paid search, social media plan; Drove media campaigns, including Email Marketing, Google Ads, Facebook Ads.Accomplishments & Other Noteworthy Information:• Attended small businesses;• Deployed e-commerce to a mattress factory;• Deployed content marketing for lead generation.

E-commerce Performance SpecialistDrove main strategies, paid search media plan and managed revenue of E-commerce;Created media campaigns, including Email Marketing, Google Ads, Facebook Ads, AffiliateProgram; Built relationships with agencies and publishers; Managed online budget and contracts with suppliers.Accomplishments & Other Noteworthy Information:• Managed Black Friday campaigns with 120% of revenue increase y/y;• Email Marketing revenue… Show more E-commerce Performance SpecialistDrove main strategies, paid search media plan and managed revenue of E-commerce;Created media campaigns, including Email Marketing, Google Ads, Facebook Ads, AffiliateProgram; Built relationships with agencies and publishers; Managed online budget and contracts with suppliers.Accomplishments & Other Noteworthy Information:• Managed Black Friday campaigns with 120% of revenue increase y/y;• Email Marketing revenue growth of 106% y/y;• Overall E-commerce revenue growth of 45% y/y.Oline Marketing CoordinatorDrove Social Media Plan; Branding strategies; Video strategies; Built relationships with agencies and publishers; Managed online budget and contracts with suppliers; Managed online team (6 direct reports).Accomplishments & Other Noteworthy Information:• Implementation of Strategic Plan for Social Networks;• Fan page with greater engagement between all Brazilian brands on Facebook;• Media YouTube Mother's Day - VTR 14.79%, 4.1 million views;• Cross Media Research in partnership with Google and Ipsos. Show less

Directs and supervises a group of Sales Representatives who are responsible for making sales to customers via Chat channel, telephone or e-mail, makes hiring and retention of sales, responsible for career development / planning and performance of team members.

Specialist in Sales Services, Software and Accessories. Monitoring connections, contributing to the growth of sales representative, developing and promoting sales contest and motivation of the team.

Selling solutions in Hardware, Software, Security and Services for the small and medium business.

Led team of Sales Supervisors of telemarketing, Chat and receptive. Work aimed at reducing costs, increased income, maintaining quality and sizing of cells, increasing productivity, developing relationships with supervisors and Customer Terra Networks.

Gestão do time de Atendentes de Suporte Técnico para provedor de Internet Terra Networks. Foco do trabalho em produtividade, desenvolvimento da equipe.

Suporte técnico via telemarketing aos assinantes do provedor de Internet Terra Networks.

Suporte técnico via telemarketing aos assinantes do provedor de Internet Zaz NutecNet.