Daniel De Vries Email & Phone Number

Miami/Fort Lauderdale Area

• As Director of Helpline Services, I provided organizational leadership with a demonstrated commitment to innovation, collective impact and advocacy for served populations. I planned strategic program development and.
• Appointment as Board President of the Florida Alliance of Information and Referral Services
• Providing critical support in the development and national launch of the Sandy Hook Promise Say Something Anonymous Reporting System
• Invitation to speak as a subject matter expert at national conferences in areas such as disaster behavioral health, technological innovation of database systems, and cyber harassment/bullying

Miami, FL

As Senior Manager of Helpline Services I directly oversaw the daily operations of the contact center, senior services, media and outreach activities. Critical duties included monitoring of data systems and counselor performance, providing feedback, and coaching, reviewing statistics, call volume, key performance indicators and writing reports for the.

Miami, FL

The Quality Assurance Program Coordinator role was created to develop a comprehensive monitoring and continuous quality improvement plan. In this new role, I developed and executed a plan according to accreditation standards and industry best practices and conducted review and monitoring of front-line staff. Essential skills included a variety of.

Miami, FL

After providing crisis counseling services as a volunteer, I was provided the opportunity to work as a paid counselor during weekend and overnight shifts to individuals at risk of hurting themselves or others and the friends and family members of individuals in crisis. These services were provided as part of the National Suicide Prevention Lifeline Network.

Anchorage, AK

As a practice manager, I worked with the owning provider to develop a business strategy, managed the budget, and oversaw day to day operations to ensure that the needs of the practice were met. Other critical duties included the training and supervision of front desk staff, handling payroll and tax payments, managing scheduling and appointments, and.

Anchorage, AK

Provided timely documentation of all treatment, programmatic and billing procedures and contributed to the development of individual treatment plans and review based upon client needs. Also conducted home visits with clients and care team, offering support and ensuring delivery of services in areas including daily living, coping, social and socio-sexual.

Anchorage, AK

In this role, I provided initial and ongoing, long-term employment support by accompanying individuals to job sites, assisting in learning and performance, and adjusting to the work environment. I also developed and provided pre-requisite skills training to prepare individuals served for transitions to least restrictive and more independent environments.