William Gilmore Email & Phone Number

Plantation, Florida, Us

• Monitored failures and downed ports on SolarWinds network performance monitor• Monitor device status via CISCO Meraki• Use Active Directory to manage the current status of users• Use Trajectory to maintain RF devices’ status and users’ status• Use Lucidchart to create and collaborate on project-oriented charts• Assist users with hardware, software and system issues • Assist users by diagnosing system logs • Work on troubleshooting CISCO switch ports

Indianapolis, Indiana, Us

Working in a student ran information technology environment called the Living Lab. Class taken through the university but is ran like an internship. In charge of maintaining and securing all networking systems and servers.

Grand Rapids, Michigan, Us

Assisted in maintaining the cleanliness and presentation of the grocery store and its grounds. Communicated with and assisted customers with handling their groceries and transporting them to their vehicle.