Daniel Droke Email & Phone Number

• Provides coaching and development for Inventory and Restock team members
• Schedules and directs the workflow of Inventory and Restock team members
• Acts as a primary subject matter expert for Card Kingdom’s Inventory and Restock processes
• Investigates and works with department manager to resolve inaccuracies and points of failure in our restock processes
• Improves processes in support of organizational goals
• Trains Inventory and Restock team members

Woodinville, Washington, United States

• Manage online employee apparel stores for various Credit Unions and Healthcare Companies across the state.
• Select new apparel to refresh store options
• Organize, inventory, and order all incoming and outgoing products
• Create purchase orders and invoices for our clients and vendors
• Provide customer service via email and phone calls, including escalated issues
• Tech support for online store websites

-Monitor the day-to-day performance of the Sales Operations team ensuring accuracy and efficiency of invoicing and order entry.-Work with coordinators on professional goals and career development through mentorship, 1:1 coaching and annual reviews.-Create and document standard operating procedures. Communicate necessary updates on escalated issues. Present.

-Worked one-on-one with buyers at over a dozen NFL and MLB teams to develop ideas, source products and create presentations offering solutions for Season Ticket Member gifts, gate giveaways, bobbleheads, special event promotions and more.-Effectively prioritized and managed open orders and sourcing opportunities while maintaining production and shipping.

Seattle, WA

Researched, wrote and edited scripts for live morning broadcast. Reviewed raw, real time footage and provided timestamps for the editor to assemble. Created online content for www.q13fox.com and @Q13FOX.

Snohomish

Produced custom designs and illustrations including logos, posters, comics and web ads.

Oversaw 12 individuals on both the Sales Support and Customer Service teams, ensuring dozens of our internal and external clients got the attention and satisfaction they deserved. Developed innovative, and efficient customer and product support guides, as well as troubleshooting guides for all new products, with a focus on creative problem solving..

Issaquah, WA

Responsible for employee hiring, scheduling, and pay. Coordinated store operations, opening and closing duties, inventory and bank deposits.