Daniel Dunham Email & Phone Number

Lehi, Utah, United States

A results-driven Site Reliability Engineer (SRE), providing platform support for Cisco’s third-party integrated products. Key accomplishments include leading root cause analysis and troubleshooting for critical issues, automating operational tasks, and enhancing platform flexibility with Docker and Kubernetes. Managed the decommissioning of legacy systems, ensuring seamless customer transitions to modern platforms. As the sole U.S.-based engineer on two products, I oversaw essential system… Show more A results-driven Site Reliability Engineer (SRE), providing platform support for Cisco’s third-party integrated products. Key accomplishments include leading root cause analysis and troubleshooting for critical issues, automating operational tasks, and enhancing platform flexibility with Docker and Kubernetes. Managed the decommissioning of legacy systems, ensuring seamless customer transitions to modern platforms. As the sole U.S.-based engineer on two products, I oversaw essential system operations, ensuring PCI compliance and proactively mitigating risks to increase system uptime across various platforms. Collaborated with third-party vendors to ensure smooth integrations. Show less

Greater Salt Lake City Area

HPC and larger server installation life cycle operations and maintenance as part of an extended enterprise. Development and maintenance of internal cloud systems. Kept system documentation and records up to date and verified records routinely. Monitoring for proactive failure response. Supported other groups in their roles to include network and security personnel.

Japan

Monitored and maintained key information systems on a 24/7/365 basis. Established more effective monitoring techniques and predictive analysis to assist in keeping up time at a maximum. Systems supported were of a wide variety of ages and conditions. Some were no longer officially supported, yet I was able to determine ways to keep them running despite that.After seeing the need, wrote and taught courses on both Linux and Networking principles for operations floor personnel. Certified as a… Show more Monitored and maintained key information systems on a 24/7/365 basis. Established more effective monitoring techniques and predictive analysis to assist in keeping up time at a maximum. Systems supported were of a wide variety of ages and conditions. Some were no longer officially supported, yet I was able to determine ways to keep them running despite that.After seeing the need, wrote and taught courses on both Linux and Networking principles for operations floor personnel. Certified as a National Cryptologic School (NCS) Instructor. Show less

United Kingdom

Same organization as before. Led operational teams in key mission systems. Trained new transfers and built up site capabilities on target mission. Developed and deployed more effective techniques for doing business and greatly improved end user satisfaction.

Overseas

Same organization as before. Developed custom solutions to meet specific mission needs in the field. Deployed and maintained such solutions as appropriate. Build a processing center at field site to speed up ingest of data and assist in evaluation.

Maryland

Developed systems to meet mission objectives using both hardware and software.

Noaa Ship Surveyor, Noaa Ship Discoverer, Noaa Ship Macarthur

Drove ships (NOAAS MacArthur), helped fix engines (NOAAS MacArthur, NOAAS Discoverer) and even served food and cleaned staterooms (NOAAS Surveyor.) Helped countless whales and other marine mammals be noticed by assisting in counting them as part of the Artic Marine Mammal Survey when not engaged in other duties, chipped paint, dealt with cold, dealt with heat, and later got nostalgic watching shows like "Deadliest Catch". Good times.

Masters, Computer Science, 4.0

Focused on Artificial Intelligence and related technologies, to include Real Time Databases and Distributed Databases. This correlated.

Bachelors, Computer Engineering

Bachelors of Science Education focused on hardware engineering projects with our capstone being remote vehicle work. This did include.

Bachelors, History

Bachelors of Arts With a preference in learning about and even experiencing things related to history, this started as a minor.

Internship, Computer Engineering

Activities and Societies: Cray Supercomputer Hardware/Software Design Engineer at Cray Supercomputer HQ in Seattle working directly.

Internship, Computer Engineering, Aerospace, Aeronautical And Astronautical Communications Systems Engineering

Worked in the Comm/Nav radio group of Honeywell Avionics on a variety of projects, including testing prototype daughter boards for the new.