Daniele Sciuto Email & Phone Number

Vernon, Nj

Promoted hotel and activities by answering questions in a friendly and outgoing guest service demeanor. Assisted guests with checking in and out of the hotel, blocked rooms for incoming guests, issued room keys, booked hotel stays, activities and dining reservations. Accurately handled all charges, credits and payments for guests. Notified various departments of issues that require attention. Managed and resolved guest complaints in a timely and professional manner. Provided guests with excellent customer service by answering questions or addressing concerns in a timely manner.

Newton, Nj

Assisted customers with newspaper subscriptions, delivery schedule changes, missed deliveries and billing discrepancies to ensure customer satisfaction. Corresponded with customers regarding credit card declines, resolved billing discrepancies and processed subscription payments.Updated customer information in the customer service system. Performed troubleshooting for customers who were experiencing online issues. Completed front desk receptionist tasks such as answered phones and checked in guests.Prepared day end reportsPoint-of-contact between customers, carriers and district managers.Verified new delivery starts.

Ensured visual merchandising of graphics, demos and pricing were compliant and updated planogram through online merchandising manager system.Managed accurate inventory levels and performed inventory audits.Completed reports and bank deposits to ensure accuracy.Trained customer care reps on inventory, merchandising, reporting and cash management.Greeted customers, stocked sales floor with product and completed transactions on register.Performed administrative tasks such as answered phones, ordered supplies and shipments.Acted as an extra on a Verizon Wireless television commercial in July.

Performed research, conducted interviews and wrote articles for the” Passaic Valley Today” and “Wayne Today” weekly community newspapers.

Ringwood, Nj

Managed baggers and cashiers, reconciled cash drawers and completed cash sweeps. Assisted customers with purchases, refunds, price inquiries, lottery and Western Union transactions on register to customer satisfaction.

Freelance TV Technical Ops Associate Operated robotic camera, audio, lighting and cued talent for MSNBC live newscasts, pre-tapes and CNBC cut-ins. Operated teleprompter in control room for anchors for dayside and prime time shows.Freelance TV Animation Stand Operator Operated animation stand to shoot photos, headlines and slides onto video for “Headliners & Legends with Matt Lauer” & “MSNBC Investigates” shows.Freelance TV Production Assistant Organized travel for show guests, anchors and production staff. Updated show rundown in iNEWS and distributed scripts to anchors. Tracked budget expenses and verified payments to vendors for use of photos and video clips. Supported producers with studio shoots, research and transcribed footage. Wrote articles on various show segments for the “HomePage” show on msnbc.com.

Boston, Ma

Wrote articles for news and style section of the “Northeastern News” weekly college newspaper. Provided support to the editorial department and the advertising manager, which included advertising quotes, organizing press releases and administrative support.

Provided office support to Senior Production Manager.Processed expense reports, p-card transactions and invoices for payment.Tracked budget expenses and verified payments to vendors for use of photos and video clips.Coordinated travel arrangements and scouted for filming locations.Assisted director in studio during filming with time coding, shot lists and notes for the producers and editors.Conducted research on copyrights and royalties for use of photos and video clips. Supported producers with research and transcribed footage.Operated animation stand to shoot photos and slides onto video.Performed various administrative tasks and handled confidential information with discretion.

Franklin Lakes, Nj

Assisted customers with appointments, payments and discussing the details of their contract.Managed edit schedule and completed duplications of raw and final footage.Performed administrative tasks such as answered phones, mailing documents, faxing and file organization.