Dan Stegman Email and Phone Number
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Business/Quality Analysis is my passion. It’s the ability to analyze and find actionable trends to help move the business in a positive direction.I’m Dan Stegman, a Business/Quality analyst with 15 years experience in the business world working for and providing positive results for multiple companies in multiple states.In my career, I’ve become familiar and built my knowledge of many different tools and concepts that assist me in optimizing my analysis and formulating an actionable plan to show results. These tools include Microsoft Applications (i.e. Word, Excel and PowerPoint), SQL, Teradata, Witness and Speech Analytics to name a few. My performance and willingness to take the initiative is documented in my performance reviews and multiple promotions. My history of success in managing complex tasks and making critical decisions in a fast-paced environment has made me able to excel in any situation or with any task presented to me.I am always open to a conversation and welcome inquiries related to potential opportunities. You can contact me directly at dstegma@gmail.com
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Informatics ManagerAetna, A Cvs Health Company Jan 2022 - Present -
Sr. Informatics AnalystAetna, A Cvs Health Company Jan 2016 - Presentoperational reporting and data analysis for business needs. using SQL, Excel and SSRS -
Operations ConsultantVerizon Wireless Dec 2012 - Dec 2015Hilliard, Ohio• Supporting/Leading Quality Initiatives for 5 Midwest Area call centers• Create and deliver reports/presentations around trending and analysis for all call centers in the Midwest Ares• Utilize call capturing software to coach and develop employees in multiple work groups – Witness/Speech Analytics• Work closely with Leadership to determine action plans for the area• Manage customer interaction using Structured Query Language (SQL) to determine new product marketing trends, assuring data integrity/accessibility and eliminating data inconsistencies -
Quality Assurance AnalystVerizon Wireless Mar 2010 - Dec 2012Cranberry Woods, Pa• Create and deliver reports/presentations around trending and analysis for all call centers in the Midwest Area• Gather call listening data to utilize while completing team projects through use of call capture systems/Speech Analytics• Point of Contact for new Technical tools being introduced/implemented• Lead analysis and trending for new accounts coming over from other providers/competitors -
Tech CoordinatorVerizon Wireless Jan 2007 - Mar 2010Dublin, Ohio -
Customer Service RepresentativeVerizon Wireless Feb 2006 - Jan 2007Dublin, Ohio -
Lead Of Patient IntakeBioscrip Pharmacy Inc. 2005 - 2006Columbus, Ohio Area• Oversee the enrollment and eligibility of patients in specialty services pharmacy.• Work incoming faxes from doctors as well as insurance companies with patient’s plan/prescription information.• Enter prescription information and forward to appropriate departments for insurance verifications, etc.• Team Lead/Supervisor to six representatives -
Resolution ExpertMedco Health Solutions Inc 2000 - 2005Dublin, Oh• Assist, coach and train representatives on policies and procedures.• De-escalate customer situations• Follow up with customers with complicated issues to maintain a positive relationship between customer and company• Attend and facilitate on the job training to maintain up to date knowledge
Dan Stegman Skills
Dan Stegman Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Dan Stegman
What company does Dan Stegman work for?
Dan Stegman works for Aetna, A Cvs Health Company
What is Dan Stegman's role at the current company?
Dan Stegman's current role is Informatics Manager◆ Analysis ◆ Trending ◆ Reporting ◆ Microsoft Applications ◆ SQL ◆ SSRS Automation.
What is Dan Stegman's email address?
Dan Stegman's email address is ds****@****ail.com
What is Dan Stegman's direct phone number?
Dan Stegman's direct phone number is +161461*****
What schools did Dan Stegman attend?
Dan Stegman attended The University Of Akron.
What are some of Dan Stegman's interests?
Dan Stegman has interest in Children.
What skills is Dan Stegman known for?
Dan Stegman has skills like Business Analysis, Trend Analysis, Quality Assurance, Customer Experience, Wireless, Telecommunications, Lte, Teradata Sql, Mobile Devices, 4g, Customer Retention, Call Centers.
Who are Dan Stegman's colleagues?
Dan Stegman's colleagues are Darvette Mack, Karen Morales, Nettie Lawrence, Amar Kanalic, Stephanie Payette, Rachel Vowell, Carmen Chapman.
Not the Dan Stegman you were looking for?
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Dan Stegman
Real Estate, Grand Rapids, Belmont, Rockford, Plainfield Township, Ada, Cascade, Lowell, Cedar Springs, Sparta, Walker,Grand Rapids, Mi3grar.com, grar.com, midwestagents.com1 +161629XXXXX
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Dan Stegman
Colorado Springs, Co1entechengineers.com -
1yahoo.com
2 +161270XXXXX
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5eos.net, eos.net, eos.net, mechatron.com, terradatum.com
3 +151334XXXXX
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