Dan Stegman

Dan Stegman Email and Phone Number

Informatics Manager◆ Analysis ◆ Trending ◆ Reporting ◆ Microsoft Applications ◆ SQL ◆ SSRS Automation @ Aetna, a CVS Health Company
hartford, connecticut, united states
Dan Stegman's Location
Grove City, Ohio, United States, United States
Dan Stegman's Contact Details

Dan Stegman personal email

Dan Stegman phone numbers

About Dan Stegman

Business/Quality Analysis is my passion. It’s the ability to analyze and find actionable trends to help move the business in a positive direction.I’m Dan Stegman, a Business/Quality analyst with 15 years experience in the business world working for and providing positive results for multiple companies in multiple states.In my career, I’ve become familiar and built my knowledge of many different tools and concepts that assist me in optimizing my analysis and formulating an actionable plan to show results. These tools include Microsoft Applications (i.e. Word, Excel and PowerPoint), SQL, Teradata, Witness and Speech Analytics to name a few. My performance and willingness to take the initiative is documented in my performance reviews and multiple promotions. My history of success in managing complex tasks and making critical decisions in a fast-paced environment has made me able to excel in any situation or with any task presented to me.I am always open to a conversation and welcome inquiries related to potential opportunities. You can contact me directly at dstegma@gmail.com

Dan Stegman's Current Company Details
Aetna, a CVS Health Company

Aetna, A Cvs Health Company

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Informatics Manager◆ Analysis ◆ Trending ◆ Reporting ◆ Microsoft Applications ◆ SQL ◆ SSRS Automation
hartford, connecticut, united states
Website:
aetna.com
Employees:
39880
Dan Stegman Work Experience Details
  • Aetna, A Cvs Health Company
    Informatics Manager
    Aetna, A Cvs Health Company Jan 2022 - Present
  • Aetna, A Cvs Health Company
    Sr. Informatics Analyst
    Aetna, A Cvs Health Company Jan 2016 - Present
    operational reporting and data analysis for business needs. using SQL, Excel and SSRS
  • Verizon Wireless
    Operations Consultant
    Verizon Wireless Dec 2012 - Dec 2015
    Hilliard, Ohio
    • Supporting/Leading Quality Initiatives for 5 Midwest Area call centers• Create and deliver reports/presentations around trending and analysis for all call centers in the Midwest Ares• Utilize call capturing software to coach and develop employees in multiple work groups – Witness/Speech Analytics• Work closely with Leadership to determine action plans for the area• Manage customer interaction using Structured Query Language (SQL) to determine new product marketing trends, assuring data integrity/accessibility and eliminating data inconsistencies
  • Verizon Wireless
    Quality Assurance Analyst
    Verizon Wireless Mar 2010 - Dec 2012
    Cranberry Woods, Pa
    • Create and deliver reports/presentations around trending and analysis for all call centers in the Midwest Area• Gather call listening data to utilize while completing team projects through use of call capture systems/Speech Analytics• Point of Contact for new Technical tools being introduced/implemented• Lead analysis and trending for new accounts coming over from other providers/competitors
  • Verizon Wireless
    Tech Coordinator
    Verizon Wireless Jan 2007 - Mar 2010
    Dublin, Ohio
  • Verizon Wireless
    Customer Service Representative
    Verizon Wireless Feb 2006 - Jan 2007
    Dublin, Ohio
  • Bioscrip Pharmacy Inc.
    Lead Of Patient Intake
    Bioscrip Pharmacy Inc. 2005 - 2006
    Columbus, Ohio Area
    • Oversee the enrollment and eligibility of patients in specialty services pharmacy.• Work incoming faxes from doctors as well as insurance companies with patient’s plan/prescription information.• Enter prescription information and forward to appropriate departments for insurance verifications, etc.• Team Lead/Supervisor to six representatives
  • Medco Health Solutions Inc
    Resolution Expert
    Medco Health Solutions Inc 2000 - 2005
    Dublin, Oh
    • Assist, coach and train representatives on policies and procedures.• De-escalate customer situations• Follow up with customers with complicated issues to maintain a positive relationship between customer and company• Attend and facilitate on the job training to maintain up to date knowledge

Dan Stegman Skills

Business Analysis Trend Analysis Quality Assurance Customer Experience Wireless Telecommunications Lte Teradata Sql Mobile Devices 4g Customer Retention Call Centers Customer Satisfaction Microsoft Office Cdma Cellular Communications Customer Service Gsm Mobile Technology Microsoft Excel Microsoft Sql Server Microsoft Word Powerpoint Speech Analytics Presentation Development

Dan Stegman Education Details

Frequently Asked Questions about Dan Stegman

What company does Dan Stegman work for?

Dan Stegman works for Aetna, A Cvs Health Company

What is Dan Stegman's role at the current company?

Dan Stegman's current role is Informatics Manager◆ Analysis ◆ Trending ◆ Reporting ◆ Microsoft Applications ◆ SQL ◆ SSRS Automation.

What is Dan Stegman's email address?

Dan Stegman's email address is ds****@****ail.com

What is Dan Stegman's direct phone number?

Dan Stegman's direct phone number is +161461*****

What schools did Dan Stegman attend?

Dan Stegman attended The University Of Akron.

What are some of Dan Stegman's interests?

Dan Stegman has interest in Children.

What skills is Dan Stegman known for?

Dan Stegman has skills like Business Analysis, Trend Analysis, Quality Assurance, Customer Experience, Wireless, Telecommunications, Lte, Teradata Sql, Mobile Devices, 4g, Customer Retention, Call Centers.

Who are Dan Stegman's colleagues?

Dan Stegman's colleagues are Darvette Mack, Karen Morales, Nettie Lawrence, Amar Kanalic, Stephanie Payette, Rachel Vowell, Carmen Chapman.

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