Technical Success Manager
CurrentSignalWire is a cloud native, 100% fully remote company founded by the creators of the number-one open source communication platform in the world. Job Duties- Establish and maintain relationships with designated API and Cloud customers;- Provide technical support, code examples, and proof of concepts to clients to support them;- Account management using CRM software;- Troubleshoot initial customer code setup, use of APIs, and provide documentation to decrease time to production;- Contribute to the creation of supplementary material and resources such as documentation and demos to support customers where needed;- Stay up to date with new product features and help clients optimize their use of those products