Project Manager
CurrentAs Project Manager I have a focus on leveraging digital strategies and user experience to drive brand success. My key activities include:- Manage Paid Media campaigns, including Google Ads and Meta Ads, to maximize online visibility and engagement.- Utilize UX principles to enhance digital communication strategies, ensuring an intuitive and satisfying user experience.- Oversee Social Media campaigns, crafting compelling content and interactions across various platforms.- Employing project management tools like Trello and ClickUp for efficient team coordination and project tracking.- Develop product roadmaps and customer journey mapping, aligning product development with customer needs and business goals.- Conduct deep dives into customer issues to understand the 'what' and 'why' of their problems, identifying key business opportunities.- Collaborate with cross-functional teams, translating customer needs into technical requirements and providing clear direction to stakeholders including engineering, design, and operations.- Work closely with the product design team to build optimal customer journeys and overseeing the onboarding of new B2B clients.This role requires a blend of strategic thinking, technical acumen, and customer-centric focus, ensuring that every initiative drives towards enhancing customer engagement and business growth.