Daniel Gomes Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Los Angeles, Califórnia, Estados Unidos

Challenges: - Translated and QCed features, documentaries, TV series/episodics, trailers and promos for several studios and distribution platforms including, but not limited to Netflix, Amazon, Disney, NBC, Fox and Paramount.

El Segundo, Califórnia, Estados Unidos

Challenges: - Translated and QCed features, documentaries, TV series/episodics, trailers and promos for several studios and distribution platforms including, but not limited to Netflix, Amazon, Disney, NBC, Fox and Paramount.

Las Vegas, Nevada, Estados Unidos

São Paulo, São Paulo, Brasil

Challenges:- Manage global payment analytics by owning key operational metrics- Support cross functional teams to build-out critical dashboards and tools to measure effectiveness of payment process, operations and new programs- Analyze payment programs effectiveness by supporting implementation teams within payments and across the entire company- Provide guidance on operational, product, and business decisions based on analysis- Utilize detailed analytics to troubleshoot and resolve payment issues working with product, engineering and external partners- Present hypotheses and results of analytics work to executive team and broader organization

São Paulo, São Paulo, Brasil

Challenges and results:- Analyze complex business questions in order to better understandcustomer’s experience and how to improve it; - Influence teams across 99 to build better solutions for customers using insights & analysis; - Build repeatable and intuitive reporting that enables our team to understand how todeliver support for customers; - Build & maintain reliable, well-documented data structures to understand and manage metrics & outcomes. - Strong empathy and communication; healthy Skepticism.

São Paulo, São Paulo, Brasil

Challenges and results:- The assistance of VIP customers' tourism, gastronomy, and entertainment requests; - Excellence in customer service and accomplishments of tasks within deadlines; - My dedicated work excelled not only in just meeting my clients' expectations but surpassed them.

São Paulo, São Paulo, Brasil

Challenges and results:- Management of hotel's e-commerce database such as rates and its allotment; - Online training for hotels' representatives; - Mastering optimization of data control intermediated by multitasking.

São Paulo, São Paulo, Brasil

Challenges and results:- To make hotel reservations and solve post-sales requests; - Achievement of substantial excellence in customized customer service.

Miami, Flórida, Estados Unidos

Challenges and results:- Customer service; - Improvement at servicing passenger's demands and emergencies in record time as providing them a unique experience.

Araçatuba, São Paulo, Brasil

Challenges and results:- To teach English for all levels of classes; - Mastering excellence at composing classes, knowledge at transferring, and effective enforcement of school’s grade.

Araçatuba, São Paulo, Brasil

Challenges and results:- To promote DTV satellite tv service in a customized manner and consolidate new customers; - Optimization of customer approach techniques and drilling potential prospects.

Curso Livre, Foundations Of User Experience (Ux) Design

Foundations of User Experience (UX) Design is the first of a series of seven courses that will equip you with the skills needed to apply.

Free Course, Oral Communication And Disinhibition

Improve oral and interpersonal communication in social activities, through techniques that allow disinhibition, the choice of vocabulary.

Free Course, Theater Workshop

Basic notions of actor's physical and vocal technique, character analysis and development of spatial, temporal, rhythmic and sound.

Technical Course, Visual Programming Of Institutional Design

Qualification in the planning and development of logos and visual identity of corporate institutional projects, considering briefing.

Free Course, Cultural Tourism - Visitor Engaging & Hosting

Mediation of groups and people in the various public spaces of visitation, communicating properly and mediating the approach of visitors.

Free Course, Maítre – Restaurant Supervision

Development of service supervision and customer service in food and beverage enterprises.

Free Course, Electronic Publishing Operator

Completion of graphic pieces through desktop publishing processes, properly handling image processing, digital illustration.

Bachelor'S Degree, Social Communication Sciences - Publicity And Advertising