Director Of Operations
o Operations Management• Overseeing the operations and financials of over $11 million in annual revenue.• Directing the Operations team in creating events at the Omni Seaport Hotel, which contains the largest and third largest hotel ballrooms in Boston and 100,000 square feet of total event space.• Scheduling team and delegating assignments appropriately to fit strengths.• Directing all equipment needs and coordinating trucking thereof for multitudinous events.• Planning all… Show more o Operations Management• Overseeing the operations and financials of over $11 million in annual revenue.• Directing the Operations team in creating events at the Omni Seaport Hotel, which contains the largest and third largest hotel ballrooms in Boston and 100,000 square feet of total event space.• Scheduling team and delegating assignments appropriately to fit strengths.• Directing all equipment needs and coordinating trucking thereof for multitudinous events.• Planning all logistics for varied events, large and small.• Mentoring and supervising operations team to ensure client-facing success, mirroring company’s and hotel’s highest standards.• Establishing and maintaining positive working relationships with client staff and executives, team members, neighboring locations, and all vendors.• Overseeing and coordinating invoicing activities and ensuring accuracy.o Asset Management• Directing inventory control procedures while also maintaining safety, security, and quality assurance of all equipment.• Managing on-site equipment inventory, overseeing repairs, and sourcing externally to fit client needs in a timely manner.• Researching and remaining current on new technology and equipment to purchase.o Team Development• Maintaining positive employee relations environment for all team members.• Providing focused and continued coaching to develop the skills of team members.• Managing human resources activity including selection, performance management, and training and development.o Training and Development• Ensuring employees are properly trained in all areas.• Supporting property-wide training programs including but not limited to OSHA, Safety, Educational and Employee Enhancement programs.• Providing mentoring and coaching to ensure the continual development of team members.• Training technical staff and modeling appropriate use of all technical equipment and creating and overseeing training programs. Show less
