Daniel Handy Email & Phone Number

Stoke-on-Trent, GB

Staffordshire, England, United Kingdom

Stoke-on-Trent

Synectics Solutions operate in the finance sector offering fraud prevention and data processing services to Public Sector departments, insurance and finance customers. Current responsibility involves leading a team of highly skilled Problem Managers and Analysts, conducting extensive root cause analysis with the focus of increasing service stability across.

Newcastle-Under-Lyme, Staffordshire

It's my responsibility to minimise the adverse impact of Incidents and Problems on the business that are caused by errors within a large IT infrastructure, and to prevent the recurrence of Incidents related to these errors.

Newcastle-Under-Lyme

• New systems and technology investigation, installation and testing.
• The use of a range of monitoring and fault finding tools to resolve hardware, software and network problems.
• Providing 2nd line support to other internal IT departments.
• The use of firewall specific software (checkpoint FP3 & R65) to monitor and resolve network issues.
• SQL Server installation and configuration.
• Server OS build and troubleshooting.