• Led certification testing across all embedded devices, including Android TV, Samsung Tizen, LG webOS, Roku, and Apple TV. o Oversaw testing, including audio/video quality, basic acceptance tests, device acceptance tests, and integration testing.• Tested several new features, including UHD (Dolby Vision, HDR10, Main10), HTML5 app testing, Kids Mode, Advertised Video on Demand, Add to Cart, and Autoplay, among others.• Created new test plans and cases, including designing “Add to List” test set allowing users to create own folders to help organize larger owned collections or to group liked movies or TV shows together.• Updated and modified existing test plans as testing evolved, including updating test set for ARC, HDMI out, and SPDIF.• Oversaw project management for audio testing for Family Play implementation on Roku, including multiple models with varying audio capabilities.• Directed weekly software rollout testing on living room devices on multiple occasions, including test run on each Vudu platform to confirm server changes not producing negative experience for customers.• Served as QA contact for Vudu forums, including reproducing customer-facing issues.• Worked closely with development team to identify, reproduce, and resolve bugs.• Prepared correspondence with partners for bug fixes, timelines, and expectations.• Administered firmware/APK installation, including using UNIX commands to sideload.• Named QA employee of the month.

Assist Vudu customers to troubleshoot their network and Vudu devices. Responsible for gathering raw data regarding issues with customer experience and reproduction of reported issues to file detailed and actionable bugs.

Network installation and troubleshooting of small business computer networks.

Theatre system installations, including projector, LCD and plasma television hanging. Installation of audio, video and lighting controls. Skilled in the set up of Denon and Onkyo receivers, including 7.1, 5.1 and multiple zones.