Daniel Hill Email & Phone Number

Detroit, Mi

Performing server level support including, but not limited to; installation of physical servers, creation of virtual servers, maintenance of backup systems, physical server maintenance, virtual server maintenance, maintained active-directory, maintained group policy objects, maintained Directory File Structure, as well as, new user creation, Inbox creation and maintenance of Exchange Server. Working as SharePoint Administrator, as well as maintaining the Microsoft System Center application… Show more Performing server level support including, but not limited to; installation of physical servers, creation of virtual servers, maintenance of backup systems, physical server maintenance, virtual server maintenance, maintained active-directory, maintained group policy objects, maintained Directory File Structure, as well as, new user creation, Inbox creation and maintenance of Exchange Server. Working as SharePoint Administrator, as well as maintaining the Microsoft System Center application Suit, including Virtual Machine Manager, Service Manager, Configuration Manager, and Orchestrator. Performing End-User support as a Tier 2 contact via a user inputted ticketing system. Tier 2 ticketed items include, but are not limited to; restoration of deleted or overwritten files, installation of software, networking issues, shared folder access requests, implementation of new services, creation of shared folders or calendars within the Exchange Server.Special Projects work: Updated active directory to allow for departmental OU’s. Created new GPO’s to allow for department level management. Installed and set up the DFS service, along with data replication to allow for better sharing, and accessibility of data. Created group policy to push software installs.Assigned Special Projects: Installed System Center: Service Manager 2012 to create an IT ticketing/auditing system. Installed SharePoint 2010 to act as a frontend for end users to submit tickets via a service manager portal. Created SharePoint lists utilizing an InfoPath frontend for a new user creation form, as well as asset tracking. Updated all virtual server hosts to Windows Server 2012 Datacenter. Updated the schema and forest to a server 2012 functional level. Setup and installed Lync Server 2013. Updated Domain controllers to Server 2012 R2. Updated Exchange Server to 2013. Show less

Plymouth, Mi

Performed End-User support via a user inputted ticketing system. Ticketed items included, but not limited to; installation of software, routing maintenance, accidental maintenance, connectivity issues, networking issues, shared folder access requests, Printer installations.Special Projects work: Working with the Network Admin to design and implement a test/development vLAN, for our applications developers. I also assisted in completing the migration of 400+ computers to Microsoft Office… Show more Performed End-User support via a user inputted ticketing system. Ticketed items included, but not limited to; installation of software, routing maintenance, accidental maintenance, connectivity issues, networking issues, shared folder access requests, Printer installations.Special Projects work: Working with the Network Admin to design and implement a test/development vLAN, for our applications developers. I also assisted in completing the migration of 400+ computers to Microsoft Office 2010; and the migration of 300+ computers to Windows 7. Slipstreaming hotfixes and service packs for quick deployment over the network. Show less

Detroit, Mi

Performed End-User support via a first response inputted ticketing system. Ticketed item included, but not limited to; Unlocking user accounts, changing user passwords upon request, mapping of network shares, maintenance of computers, Instruction on various functions within windows XP/7 and Lotus Notes 7/8/8.5, setup/take down of computer equipment, maintenance on network printers, installing and upgrading software, maintaining network integrity.Assigned Special Duties: Managing and… Show more Performed End-User support via a first response inputted ticketing system. Ticketed item included, but not limited to; Unlocking user accounts, changing user passwords upon request, mapping of network shares, maintenance of computers, Instruction on various functions within windows XP/7 and Lotus Notes 7/8/8.5, setup/take down of computer equipment, maintenance on network printers, installing and upgrading software, maintaining network integrity.Assigned Special Duties: Managing and maintaining the mobile devices used for company use, including: blackberry devices, iPhone/iPad devices, Android tablets, and user owned smartphones. This was done via MasS360.Assigned Special Duties: setting up and maintaining a computer deployment server. This was done via Acronis Workstation.Special Projects work: Worked with other members of the IS department to fully migrate all users from Novell to a Windows Server/Active Directory environment. Show less

Westland, Mi

Maintained patron workstations as needed, performed routine server maintenance as needed. Worked with ISP to troubleshoot connectivity issues as needed. Trained new staff on computer system as needed. Updated and backed up server and workstation as needed.Assigned Special Project: Designed new infrastructure; prepared the Library to be networked, and connected to the internet. Configured Windows Server 2003 R2 as a domain controller, file server, print server and application server;… Show more Maintained patron workstations as needed, performed routine server maintenance as needed. Worked with ISP to troubleshoot connectivity issues as needed. Trained new staff on computer system as needed. Updated and backed up server and workstation as needed.Assigned Special Project: Designed new infrastructure; prepared the Library to be networked, and connected to the internet. Configured Windows Server 2003 R2 as a domain controller, file server, print server and application server; also Configured DNS and DHCP. Reloaded the workstations to have a standard desktop, configured a PXE router to be able to connect to the Master Library in Salt Lake City. Standardized genealogy applications across all workstations. Setup automated backup of crucial databases and files. Show less

Westland, Mi

Setup, designed and maintained LDSSAMI.com (Now abandoned) for the Michigan/northern Ohio LSD Single Adult program. Created separate sub-domains for each organization within the program. Created a blog type news feed, as well as a bb forum for each organization.

Plymouth, Mi

Performed the following on a daily bases: weighted and logged data for particulate filters, maintained a log of filter data as well as environment variables in an Excel Spreadsheet, Maintained a clean work space, logged al data for particulate filters run, documenting all comings and goings.Assigned special projects: Assisted in developing the program used to capture room data, as well as the macros used to import it in to Excel. I worked with programmers to implement a database for… Show more Performed the following on a daily bases: weighted and logged data for particulate filters, maintained a log of filter data as well as environment variables in an Excel Spreadsheet, Maintained a clean work space, logged al data for particulate filters run, documenting all comings and goings.Assigned special projects: Assisted in developing the program used to capture room data, as well as the macros used to import it in to Excel. I worked with programmers to implement a database for data storage, as well as the procedure for backing up data. Show less

Created, Manufactured, and presented highly detailed CAD drawings in accordance with customers’ orders, while assisting engineers in planning & execution of fire suppression, security and CCTV systems for buildings larger than 500,00 Sq. Ft.Assigned Special Project: Updating and cataloging of current CAD drawings, as well as reconstructing the libraries as needed, or specified.

Associate'S Degree, Business Information Technology

Certification, Mcp, Mcsa, Mcse