珠海市公办技师学院，国家级重点技工院校。主要讲授《酒店法律法规》、《沟通能力训练》、《酒店接待》、《现代企业管理》、《饭店文化》、《办公室事务管理》

Multi-tasking of executive secretary since June,2020.Assist in conducting hotel associates activities.Design posters and monthly staff newsletters on defining brand culture.Draft monthly report on training section and any necessary announcement / information sharing. Update welcome kit for all colleagues and eLearning guidebook.Manage HR Wechat official account platform on training and associates activities. id：CPzhuhai-HRFollow training programmes which meet specific departmental needs, in conjunction with HODs, ensure effective training programs are in place for the following Orientation, Train the Trainer, Customer Service, Technical job specific training and Supervisory Skills Training.Attend departmental training session and critique performance.Maintain hotel training records.Daily spot check on frontline.

Starting from training section.

Angsana Zhuhai Phoenix Bay

Flagship property of the Group in China. Different roles in FO including operator, concierge and reception.