Daniel Elia Email & Phone Number

Stow, Oh, Us

Stow, Oh, Us

Louisville, Kentucky, Us

Louisville, Kentucky, Us

Tokyo, Jp

• Worked with a GCC tenant as a contractor for the CDC – Tasks involved user education and use in the GCC tenant. Helped users with issues new to me due to discrepancies between commercial and GCC tenants.• Developed Technical recommendation documents for Power Platform for enabling tenant settings and were designed around both tenant enablement as well as information protection. • Use case documents were created to test new features for Power BI.• Basic knowledge of active directory was learned, can assign users in ADUC and Active Directory.

Mumbai, Maharashtra, In

• Maintained Tier 3 Technical Support for over 15,000 daily users in Power BI and PowerApps for a large healthcare insurance provider in Louisville Kentucky. • Maintained Windows Server 2016 – Keeping Drivers up to date for specific connectors needed in Power Platform-regular maintaining servers with updates as needed. Provided use case strategies and incident solutions primarily for PowerApps and Power BI as part of support.• Made DLP policies for governance for Power Platform.• Maintained user list and permissions for gateways in Power Platform.• Implemented Center of Excellence.• Worked with Microsoft SMEs and developed support for newly added features to Power Platform.• Met with Stakeholders for Capacity Planning as well as Azure based Gateways.• Maintained On Premises Gateways with Over 400 individual connections – was maintained through active communication with users as well as through tickets.• Developed Power BI Dashboards for internal use involving from data pulled through admin API – Kept track of usage of Power BI.• Canvas apps were developed for internal use throughout the organization.• PowerShell Experience using admin API for Power Platform.• Developed Power Automate flows to test functionality in Power BI.• Built and maintained Team Site inside SharePoint Online – monitored use and provided changes to look and feel of the teams personal SharePoint. • Team Lead experience in training new teammates in Power BI Best Practices as well as the rest of the Power Platform. • Tata “On the Spot Award” given for migrating Tableau users and reports over to Power BI.• Yammer Page was made on Client’s end for me upon my resignation – was user created.• Excellent communication skills and liked by the Power Platform community.