Leadership of the UK & Ireland Talent Acquisition team, delivering resourcing solutions across the following sectors:- Government & Justice- Education, Schools, & Universities - Sports & Leisure- Energy & Resources- Corporate Services - Service Operations- Healthcare - Head Office functions

• Project Manager for the Group’s first Applicant Tracking System (ATS) across Europe• Project Manager for the UK’s first Diversity & Inclusion strategy; with creation of the UK Policy, strategy, key focus areas, and forging key external relationships• Member of UK Mental Health Committee; accountable for the delivery of the Time to Change action plan • Submission and ongoing management of multiple accreditations, including the Women in Finance Charter, Women in Business Charter (Bristol), and Mental Health Time to Change action plan• Key member of BREXIT Project Group & subsidiarisation; Management of resourcing project workstream• UK representative for a Group-wide Employer Brand Project• Creation and implementation of the UK’s first apprenticeship and university placement scheme across multiple business areas• Increased internal hires to 33%• Reduction of Time to Offer from 64 to 23 days• Reduced Cost per Hire from £2,576 to £1,013• Creation of the UK Recruitment & Selection Policy and Recruitment SLA• Budget Management• Creation of new interviewing documents – with implementation of ability and psychometric testing• Re-introduction, design and facilitation of the UK Induction Day• Creation, implementation and facilitation of interviewing training workshops for all managers on the recruitment life cycle• Management of recruitment based contracts (including job boards, psychometric/ability testing providers, etc.)• Introduction of an Employee Referral Scheme

• Strategic design and delivery of a recruitment campaign, focused on a proximity strategy for the Projects team; reducing the contractor head count through the increase of permanent employees• Responsible for the end-to-end recruitment cycle for this campaign; from drafting role profiles and advertising, interviewing and selection through to offer and on-boarding, within the defined budget• Recruiting a number of Project Management roles at different levels within the organisation against the competency and leadership frameworks, utilising a range of assessment techniques; The positions will be based at various AXA Tech offices around the UK• Project successfully completed 4 weeks ahead of schedule with all candidates sourced through Direct Sourcing methods, incurring a zero cost to the business• Overseeing all other recruitment across the business to support the HR function• Review of current HR selection tools • Full review of current resourcing ‘best practice’ methods

To create, establish and lead a Direct Resourcing Team to deliver all non-volume recruitment activity across UK Bus, UK Rail and Group through the Group Resourcing team and personally manage senior or P&C search assignments. Main accountabilities included:• Part of the Project Team in the implementation of a brand new ATS• Accountable for all Non Volume recruitment for over 120,000 employees across all UK Bus, Rail & Head Office divisions; including all Management & Exec level, IT, Finance, Sales & Marketing, HR, Training, Engineering, Safety, Legal, etc.• Achieved an ROI of £384,000 within less than a year of establishing this new model• Reduced live vacancies that have been open for over 6 weeks from 67 to 29 within 8 weeks• Management of a team of 7• Strategic planning with the Head of Talent on succession planning and internal development• Project Managed the creation of a robust PSL • Managed the rollout of webinars for all hiring managers in the business on how to utilise and navigate a brand new ATS • Supporting the Volume team with WFP (Work Force Planning) and planning strategic volume recruitment campaigns • Budget management• Implemented KPI metrics for the team• Managing the internal Recruitment Advisory Board (RAB)

• Reporting to the HR Director• Management of a team of 11• Worked with the Retail Head of HR to create a new Centralised Resourcing Team for all Non-Management & Volume vacancies• Designed & implemented the Job Descriptions and interview process for the expansion of the Resourcing Team• Rewrote all job templates for online advertising • Management of P&C search assignments – including Regional Director & Board Level• Supporting the HR Function with talent banking and succession planning • Designed commercial exercises for management job profiles within the recruitment process• Management of the PSL – negotiating terms of business and ensuring agencies sign and comply to the written House of Fraser terms of business• Developed key internal relationships with E-Commerce in order to manage the careers pages through both Facebook and Twitter• Management of the House of Fraser LinkedIn company page• Created a LinkedIn Careers forum in order to drive traffic and promote the business• Overseeing the implementation of the Mary Portas partnerships – designing recruitment packs, facilitating conference call, designed assessment centres and the recruitment process• Project manager for new “own brand” launches• Oracle trained – overseeing all management payroll within the business• Project managed the rewriting of all store based non-management profiles and their recruitment process, followed by implementing this new recruitment tool through producing the guidelines handbook of the 360 degree recruitment process and training this out to key business stakeholdersHighly involved in a project designed to monitor growth & performance across a selection of key stores• Designed and implemented a Management Recruitment Evening at no cost to the business through the promotion of the brand through social media, company website and key stakeholders

RHR is the UK's leading retail & hospitality recruitment consultancy. I provided retail job seekers and employers with the most comprehensive recruitment and selection services available, and have built up an enviable reputation in the retail industry, making RHR the first port of call for both job seekers and recruiters alike.During my time at RHR, I directly managed 7 key clients nationwide:Levi StraussSuperdry / Cult ClothingT M Lewin WhitbreadThe Disney StoreTwo Seasons / BillabongUrban Outfitters

Based within both a £1.4 million flagship / company top 20 store, and a high footfall £1 million turnover city centre store.Management of up to 19 staff Area account card motivator for all stores; achieving at least 20 new applications per week versus a target of 18 Store collator for weekly trade feedback for Cribbs Causeway & competitors to my Area Manager Lowered shrinkage from £88,000 to £5,600 100% mystery customer report Completed a 2 month secondment as concession manager for Swindon Debenhams Sales +18% LFL £35 ATV result Directly accountable for VM store set up; with a team of 3 VM colleagues reporting into me Increased mystery customer report to 87% average Overseeing the management of Bristol Debenhams & House of Fraser due to lack of management Reduction in shrinkage to1.3% Area figures collator; on a weekly basis a stores & concession needed to report to me their weekly trade figures & reason for performance