Dan Keck Email and Phone Number

Directed staff in the area of technology including support for the LAN/WAN infrastructure, computer operations, programming, system design and analysis, application support, web support, help desk for the staff and internal training.Directed all aspects – evaluating, planning, preparing the budgets and implementation – of the association’s technology needs including: new computer hardware and software migration from a NOVELL, GroupWise, WordPerfect environment to a Microsoft Windows, OFFICE and Exchange environment and then on into a VMware virtual environment including the analysis, procurement and installation of a SAN; recommended a totally new approach to Disaster Recovery and Business Continuity; and ongoing budgetary planning for the department as well as the capital budget for the Association.Directed the following Technologies and Achievements:• Assisted with the re-write of the association’s web site • Directed consultants in the analysis and design, testing and implementation of a Business Intelligence System and Digital Dashboard • Development of an Information Technology strategy• Implementation of faxing to the desktop• Development of a training room for ongoing in-house technology training • Development of an in-house Service Level Agreement for the IT staff • Evaluation and implementation of direct inward dialing (DID) for the telephone system• Was co-coordinator for the planning and execution of a move of the offices including overseeing the designs and installations of many new features• Mobile device (iPad, cell phone and wireless network devices)• Design and implementation of a Citrix environment as well as a VPN for remote access to the HFMA systems• Design and implementation of the VMware environment• Key staff person for logistics at the HFMA Annual Meeting including being asked to step in and coordinate the entire meeting when the regular meeting planner staff person responsible for the event left 6 weeks before the meeting

Managed staff in the technology area.Managed all aspects of the association’s technology needs including: evaluation and implementation of all new technologies; project management of a new computer hardware and software migration from an outdated ADDS and MAC environment to a networked NT and Pentium environment and ongoing budgetary planning for the department.Other technology related enhancements included: implementation of a system to allow faxing to and from the desk top; broadcast fax and fax back system capabilities; development of a training room for ongoing in-house technology training and aided in the evaluation and implementation of the direct inward dialing (DID) enhancement to the telephone system.Served as staff liaison to the Committee on Membership and as a staff member to the Special Committee on Electronic Communications.

Responsible for all MIS activities and hands on experience including: programming, system analysis and design, all problem resolution, system maintenance, purchasing of all supplies, all hardware and software needs, training all staff members in WordPerfect, DOS and Lotus, and all other MIS services.Also, developed and implemented a tracking system for all programming requests and changes; centralized all purchasing of computer related supplies to save time and money and developed a back-up and disaster recovery plan not only for MIS but for the entire building. Managed three MIS staff persons and had responsibly for the budget, the in-house telecommunication system, copier systems, multi-media systems, much of the building safety plans and warehouse operations.Involved in the conversion from a System/34 to a System/36 and then handled the migration from the System/36 to an AS/400. Responsible for implementing a new membership processing software system which necessitated a drastic expansion of the peripheral equipment.

Involved in the installation and conversion to a System/38 from a service bureau. Also managed two data entry supervisors with ten data entry clerks, one programmer and two operators.

Responsible for all System/34 development and maintenance in their international network. Worked on the telecommunication links for all these systems and supervised the nine staff in the Mini Computer Support Group for the following applications: Payroll, G/L, A/P, CMAS, Material Control, Human Resources and Purchasing. Also responsible for the training of personnel at many of the sites, including five months on site in Scotland, and shorter stays at five domestic and two other international locations. Supervised the Application Programming Group of eleven programmers with primary responsibility for the support of all payroll applications and supporting systems. Supervised the Computer Operations at the Memphis, Tennessee site. Responsible for inputting payroll, purchasing, human resources, manpower and engineering data through an RJE station. Designed and wrote many of the systems used at the Memphis location. Also, responsible for the telecommunication links between the Memphis site and the home office in Oak Brook, Illinois.