Working in stealth mode on exciting LLM, ML, and analytics products together with a team of amazingly innovative, collaborative and passionate SPMs, data analysts, data scientists, designers, and engineers at an organization whose core values are humility, openness, honesty and reliability!

Founded a tech nonprofit and conceptualized, developed and launched innovative products and services including:- Digital Literacy Corps service providing $16.5M+ of services, engaging 4.9K+ volunteers and donating 46K+ computers while increasing broadband access to 250K+ individuals. Recognized by the UN Broadband Commission, the EU Commission on Digital Inclusion and highlighted by FCC Chairman Genachowski- Senior Connects and Community Connects, two novel digital education products which were highlighted by the FCC in the National Broadband Plan presented to Congress for effectively training 10,000s of individuals and increasing graduation rates by an average of 37%- Digital Literacy “best practices” site, endorsed by Internet associations representing 270,000 Internet organizations and was nominated by Intel and won Computerworld's international 21st Century Award for creating "the most innovative application of IT to extend the distribution of digital information and access to Web-Based programs and services to previously underserved populations"Co-hosted several technology summits including the “Big Tent MTV” with Google and Harvard University and a digital inclusion summit in DC with speakers from the FCC, Intel, Cisco Systems, and DellSuccesses were honored by two American Presidents, including one at a private White House ceremony

- Developed a plan and portfolio of personalization products across 5M+ B2B and B2C digital customers that increased engagement including monthly website visits by an average of XX%, average active days by XX%, CLV by XX%, and annual customer retention by XX%. Example, architected, developed and launched 8 major Follow personalization products used by XXXK customers - Architected and developed Dow Jones’s content recommender systems for B2B and B2C products, which personalize and tailor all content to individual readers across all brands increasing clickthrough rates by XXX%. Example, co-developed and launched Executive Edition, a game changing “best of the best” B2B premium personalization product that combines, personalizes and recommends the most relevant, important and actionable content for customers’ decision making from across the Wall Street Journal, MarketWatch and Barron’s - Oversaw a team of creative, customer-focused, and results-driven SPMs/PM interns across the Personalization/User Services Platform, Knowledge Graph, Data Infrastructure, Data Engineering and Data Science Teams, and served as a mentor to PMs on improvement plans- Taught an internal company course about ML and applications for business to help company more effectively and extensively leverage ML into products and business operations and separately, served as a resource for individuals seeking to increase their product knowledge and skill set - Led NewsCorp’s AI Alliance Personalization Working Group creating synergies and savings for all companies

- LPM for the Search, Personalization & Content ML (NLP), Salary ML and Knowledge Graph ML teams serving 60M active users and 8M registered users with 19 engineers and data scientists. Collaborated with 14 innovative and creative B2B/B2C core PMs- Managed an outstanding tech program manager and ML/PM intern- Developed and executed the ML vision statement and strategy plan- First PM/Owner for newly created Knowledge Graph Team developing employer, occupation, location, and jobs knowledge graphs. Leveraged by 10 product teams for 25 new greenfield products enabling Glassdoor to achieve its Next Generation Product Strategy goals. Example, a career path/occupation product added XXM unique users/year - First PM/Owner for newly created Content ML (NLP) Team developing Deep Learning User Generated Content aspect extraction, category and constructiveness classification leveraged by 12 product teams and 17 products. Increased jobseekers’ insights with XXM new content pages across XXXK employers resulting in XXM new visits/year and launched a new B2B classification/sentiment analytics product resulting in a $XXM book of business in its first year- Launched new homepage semantic search experience with autosuggest leveraging a continuously-learning query segmenter and classification model, eliminating the need for jobseekers to select the type of query and improving NPS by 40+ points- Proposed, trained and led 19 PMs and designers in a lean customer discovery/innovation initiative for the CPO

- Product manager for flagship product; worked cross-functionally with the Engineering, NLP, and Field and Research Data Science teams, devised first product-line roadmap for the company, led team in writing PRDs, Agile stories, and managed QA and UAT- Owned development and shipping of Jira Service Desk, ServiceNow, and Slack product integrations across multiple company product lines advancing customer product offerings and strategic partnerships - Architected content, use cases, and coded and developed demonstrations to prospective customers and partners yielding progression in sales and partnership funnels and new product functionality - Developed and shipped augmentation to open source Brat annotator tool to speed up data annotation for NLP tasks - Helped organize and led the company’s Product Advisory Council

- Co-created a SaaS job application CRM with self-populating data and Google for Jobs integrated into one app- Co-developed the product strategy, product roadmap and go-to-market plan together with an amazing CEO. Developed functional requirements, customer stories, and led QA. - Led customer discovery through customer interviews and surveys engaging 300 customers which identified product-market fit - Managed IP for the company and successfully authored an AI-enabled patent US20200364282A1 "Job prospect and applicant information processing" (https://patents.google.com/patent/US20200364282A1/)- Presented Jobwell at UC Berkeley's "AI: Shape the Future" Conference

- As product owner for the research, planning, and development of the Curated Marketplace, spearheaded information architecture, UX, UI, market and mobile positioning, and content. Devised a dynamic curation algorithm, maintained accountability for all QA including conducting Python code reviews, and coordinated intellectual property strategy. - Served as agile and technical project management lead for R&D operating and maintaining JIRA instance and UAT- Developed website content and E-mail marketing for launch of LegalZoom.co.uk- Led a three-person team focusing on competitive analysis, market research, potential tech investments, the development of a competitive database, and a weekly report tracking our competition sent to VPs, C-Team, and Board - Managed consumer surveying, mockup design, intake, and deployment to developers, A/B testing setup and user concept testing across a number of different projects- Responsibilities included internal consulting on strategic initiatives such as development of customer journeys, personas, product positioning and developing prototype customer interactions and experiences for an AI platform- Reduced marketing spending by $219K+ over 5-year period through optimization of content curation workflow- Initially hired as a contractor to work on the R&D team, but after giving a presentation to the C-team 10 weeks later, was given a raise on the spot and invited to become an employee. After working as an employee for two years, returned to finish business school and continued working for LegalZoom as a contractor. Upon graduation, I switched back to being an employee.

LAW 6015 - 01 Innovations in the Delivery of Legal Services

Selected as a Google Policy Fellow. Placed at the Internet Education Foundation and the Congressional Internet Caucus for Summer 2011. Later, was invited back to serve as the IEF's Treasurer and on their board of directors

Co-authored and provided technical support for https://www.tandfonline.com/doi/abs/10.1080/0735648X.2012.679874

Combating Predatory Lending and Debt Collection Abuses

Served as a White House Intern and honored with the Intern Serving with Distinction Award.

Intern at OWPI under HRC under OASAM