Florida Tech Connect is a networking group that fosters collaboration and support for Brazilian tech professionals living in the United States. We aim to help members navigate the U.S. job market, transition between careers, and expand their knowledge in the ever-evolving tech industry. We provide a welcoming community where members can share experiences, gain insights, and receive guidance on finding new opportunities or upgrading their skills.Our group meets monthly in Central Florida, offering in-person discussions, workshops, and networking opportunities with like-minded professionals. Whether you’re seeking a job, exploring a career switch, or simply looking to learn and grow in the tech field, Florida Tech Connect is here to support your journey.

Led multimillion-dollar programs: Managed end-to-end program lifecycles from RFP to deployment, driving cross-functional teams and ensuring timely, on-budget delivery.Enhanced customer success: Delivered application management services for cloud products, increasing customer satisfaction scores.Optimized processes: Implemented streamlined project management methodologies.Developed high-performing teams: Mentored consultants, fostering a collaborative environment that boosted team productivity.

Managed $20M in contracts: Oversaw indirect contracts and coordinated with 25 Partner Customer Engagement Executives, enhancing partner performance and customer outcomes.Drove partner success: Developed data insights and customer success strategies, increasing partner engagement by 30%.Strategic roadmap development: Created and maintained multi-year partner roadmaps, aligning them with overall business strategy to optimize partner portfolios.

Directed $12M in contracts: Led program delivery across the implementation and support lifecycle, achieving a 25% improvement in delivery efficiency.Boosted customer satisfaction: Improved CSAT scores from 6 to 9 by defining and incorporating best practices and standards.Streamlined operations: Enhanced project management processes, resulting in a 15% reduction in service delivery times.

Led teams to success: Formed and guided teams of 15-18 members, mitigating risks and resolving issues efficiently, leading to a 95% project success rate.Enhanced program management: Implemented best practices and procedures, improving alignment with business processes and vendor coordination.Customer-centric approach: Acted as a customer champion, maintaining direct relationships to ensure the highest value delivery.

Achieved 95% retention rate: Fostered strong customer relationships through proactive conflict management and tailored success strategies.Drove customer satisfaction: Implemented strategies that contributed to a customer satisfaction rate of 9/10.Recognized for excellence: Awarded "Catalyst" among 2000 colleagues for outstanding value delivered to customers and colleagues.

Delivered global SAP solutions: Managed over 12 projects across South and North America, ensuring high-quality service and timely delivery.Streamlined vendor management: Coordinated with 20 consultants and led third-party selection processes, enhancing project outcomes.Received global recognition: Awarded for exceptional commitment to internal customers and service quality.

Led large teams: Managed teams of 20-25 members, reducing customer support requests by 21% through improved documentation and risk management.Optimized project delivery: Ensured successful delivery of multiple projects, maintaining high-quality service standards.

Supported global customers: Led a global team providing SAP HCM support, delivering enhancements and managing projects across multiple regions.Technical expertise: Acted as the technical point of contact, ensuring seamless integration and efficient project execution.

Guided SAP HCM implementations: Led multiple engagements, helping clients transition to SAP HCM and optimize their HR operations.Drove business development: Supported sales and marketing initiatives, contributing to business growth and successful cross-domain implementations.