Daniel K. Email & Phone Number

Remote

• Collaborated with clients to gather requirements and deliver customized solutions, resulting in a 95% client satisfaction rate.
• Designed RESTful APIs for seamless integration between frontend and backend systems, reducing response times by 20% and improving application efficiency.
• Implemented AWS cloud services (EC2, S3, RDS) for hosting and database management, achieving 99.9% uptime and optimizing server performance.
• Ensured code quality through regular use of testing tools (Postman) and Git version control, reducing bug occurrence by 15%.
• Created responsive UI components using HTML, CSS, and JavaScript, improving website accessibility and mobile compatibility.

Nairobi, Kenya

• Authored and published over 30 comprehensive technical guides, helping clients educate their audience and enhance brand authority.
• Crafted SEO-optimized technical content that boosted organic search traffic by an impressive 40% for a client's website, resulting in heightened online visibility and lead generation.
• Successfully juggled multiple projects, meeting or beating deadlines, resulting in a strong reputation for reliability.

Nairobi, Kenya

• Provided Level 1 and 2 technical support for a user base of 15,000+, achieving a 95% customer satisfaction rating.
• Diagnosed and resolved hardware, software, and network issues, reducing ticket resolution time by 20%.
• Implemented a centralized knowledge base system, enhancing technical resource accessibility and improving system reliability by 15%.

Nairobi, Kenya

• Consistently exceeded monthly targets, achieving a 95% conversion rate from loan applications to loan closures.
• Played a vital role in streamlining loan origination processes, resulting in a 30% reduction in loan processing times and improved customer experience.
• Collaborated with cross-functional teams to enhance fraud detection by identifying emerging fraud techniques, resulting in a 20% reduction in fraud cases.

Nairobi, Kenya

Web3 Development, Javascript // Ethereum Dev // Web3

Alx Program, Aws Cloud Computing

Activities and Societies: AWS Cloud Practitioner | AWS Solutions Architect

Bachelor Of Commerce (B.Com.), Finance, First Class Honors

Activities and Societies: AIESEC, Multimedia Business Club, Wildlife Club of Kenya

Education record

Computer Software Engineering

The program encompasses Software Engineering concepts and covers a wide range of topics, including data structures, algorithms.