Daniel Lapinski Email & Phone Number

Brussels, BE

Bruxelles Et Périphérie

• Provided IT technical support to end-users (VIP and SUPERVIP), addressing hardware, software, and network-related issues.
• Providing technical support for mobile devices, including smartphones (Apple and Android), tablets (iPad), and laptops (Windows 10/11, MacOs)
• Diagnosed and resolved complex technical problems, ensuring minimal disruption to operations
• Installing and configuring new hardware and software, including desktops and laptops (Windows 10/11 and MacOs), printer (local and network), and mobile devices (Apple or Android).
• Maintaining and updating inventory records of all IT assets, including hardware and software (SAP).
• Providing support for multilingual video conferencing (Interactio) and other collaboration tools (Microsoft Teams and Webex).

Région De Bruxelles-Capitale, Belgique

• IT Equipment Preparation: Configuring and preparing IT equipment, such as laptops and phones, including implementing encryption measures to ensure data security.
• Installation and Connection of IT Hardware: Installing and connecting various IT hardware components, such as desktops, laptops, printers, and peripherals, ensuring proper functioning and connectivity.
• IT Account Delivery: Setting up and provisioning user accounts and access privileges for new employees or existing staff, ensuring timely and accurate delivery of IT accounts.
• Maintaining the cleanliness and functionality of IT equipment and workstations.
• Office 365 Guidance: Providing guidance and support to end-users on Office 365 applications, such as Outlook, Word, Excel, and SharePoint, including troubleshooting common issues and assisting with configuration.