• Responsible for developing and build healthy relationships with stakeholders and partners to identify new automation opportunities to support revenue growth. • Apply in-depth knowledge of automation technology solutions and industry use cases to influence clients and sell IBM solutions. Digitization Sales Specialists analyze client business requirements and as-is process maps to document pain points and opportunities, and also illustrate new process designs and journey maps to visualize transformation outcomes.• Act as a primary point of contact throughout the project implementation.• Enable stakeholders on the high level value and use case for the digitization initiative, and maintain constant communication to identify potential issues in advance, and drive appropriate solutions.• Manage the country deployment / rollout plan end to end. • Establish clarity on the seller and ecosystem roles specific to the solution to optimize the client journey.• Create and curate content to facilitate IBM seller and ecosystem seller enablement leveraging persona and use case based techniques and with a clear value proposition on what outcomes can be achieved.

• Supported the Commercial and Digital Sales department in North America, providing special attention to customers with B2B e-Procurement solutions such as electronic PO dispatch, e-Invoicing, and electronic catalog purchase.• Manage and administer the Enterprise Software Management Tool (ESMT).• Lead the digital commerce program, organizing and maintaining up-to-date contract data for the ESMT client portal.• Support over IBM's 50 largest accounts, being a program leader for an online software buying tool as well as IBM financial reporting and client implementations.• Develop and maintain positive working relationships with clients to retain current business and earn future business.

• Collaborated with business units to devise a strategy for aligning IBM CSR with IBM offerings and market strategy.• Advised CSR team members on data privacy issues, directing matters to the CSR Global Compliance Leader and to CSR Legal when necessary.• Assisted the Global CSR Compliance Leader with fulfilling audit requirements and Business Controls requirements, monitoring and reviewing inputs and processes with accuracy, integrity, and efficiency.

• Successfully saved 7,000 hours and $200,000 per year by implementing an Robotic Process Automation (RPA) with the automation of invoices to end a third-party service.• Trained and guided the Indexing Team to ensure the accuracy of the process while coordinating 5 analysts and 2 students.• Managed the Indexing Team, ensuring that all documentation provided to the Contracts Team contained the correct information.• Achieved 3rd place in the 2019 IBM Global Financing Simplification Worldwide Contest.

• Managed and tracked all cases where payments were processed incorrectly and coordinated all reissues and wire payments.• Provided suppliers and vendors with the remittances with all the necessary information about a specific payment upon request.• Efficiently handled SAP queries, providing requester, vendor status, and bank information.