Danielle A. Email & Phone Number

Philadelphia, Pennsylvania, United States

Schedule patients via telephone ensuring appointments are scheduled correctly and registrations are complete. Provides customer service as a scheduler to assist patients with appointments as per protocol operating on Epic and NextGen.Schedule patients for ENT, General Pediatrics, Developmental Pediatrics, Endocrinology, Gastrology, General Surgery, Genetics, Nephrology, Plastic Surgery, Rheumatology, Infectious Diseases, Genetics, Pulmonary, Adolescent Allergy, Ophthalmology, Cardiology, Orthopedics, Neurology

1500 Market Street

Operate Epic and SMS Accounts for assigned patients by use of Patient Account Lookups while scanning and indexing Patient Correspondence.Performed administrative duties including answering phones, faxing and photocopying, sort and distribute mail, data entry.

1000 River Road

Contact customers to respond to inquiries or notify them of any adjustments of claim results.Make outbound calls through automatic dialing system to patients. Correct any incomplete or misinformation.Update billing systems, render third-party billing for specific emergency room visits.

Philadelphia, Pa

Coordinate departmental functions for three teams of 18 service coordinators and three supervisors. Update information in SAM’s systems. Communicate with staff, customers and train new clerk typist hire.Respond to emails and other correspondence to facilitate communication and enhance business processes.

Yeadon,Pa

Practicum in Health Information Technology (Intern) Worked in Medical Records Department purging released patients files,photocopied patient files to be sent to lawyers or Social Security Office,compiled patients files for archive to off site management company,assembled new patient files for admissions.Also, printed progress reports for patient files.

Philadelphia, Pa

Oversee daily operations of the mail room and managed the assistant coordinator. Compiled data for monthly reports, delivered requested office supplies, complete copy requests and provide professional customer service to all internal employees as well as guests.

Philadelphia, Pa

Assisted clients with energy assistance programs (USEF, HP, LIHEAP, Crisis and Weatherization) maintained good relations with clients. Update information for state funded programs.Input data for various departmental programs and maintained client records

Philadelphia,Pa

Assisted with filing and replacing out cards, transferred.Filed active and closed case records, sock and distributionMaintained of office equipment, organized files and supplies.

Philadelphia,Pa

Provide everyday living support to individuals with disabilities Distributed medication, assisted with doctor visits, trips and vacationsPrepared meals; assisted with activities of daily living. Completed customers individualized daily log book.

Associate'S Degree, Health Information/Medical Records Technology/Technician, Gpa 4.0

Dean's List 2011 Dean's List 2014

Certification, Medical Records

Studied introduction to Medical Billing and coding.