Danielle A. Email & Phone Number

Houston, Tx, Us

San Francisco, California, United States

San Francisco, California, United States

Shiftsmart is a SaaS technology startup building a marketplace for shift based work, empowering part-time workers to find more work and earn more while enabling employers to better source and manage their workforce. Shiftsmart also conducts large-scale, global customer experience audit campaigns. Key responsibilities including:- Build & Deliver Shift Training Materials & Processes to build shift-ready pools of partners- Build, Execute, & Manage processes related to daily shift assignment, execution, and payments of workers based on our client’s needs and specifications- Develop, Maintain, Analyze, & Communicate Campaign Level Execution Progress Metrics on a daily basis- Build & Maintain Quality Assurance Processes to ensure high-quality deliverables for our clients- Launch & Scale projects in new cities based on client requests- Create & Program surveys depending on clients needs- Establish Shift Assignment & Execution priorities and drive partner outreach to achieve Goals

Dallas/Fort Worth Area

Job Responsibilities- Provided support to Principals and Project Managers. Reviewed all new Contracts, set up New Projects in our Project Management Software. Created project milestones, allocating the correct resources, payment schedules and maintained each project throughout the life cycle. - Run new employee onboarding and provide them with the tools and resources to be successful- Maintain human resource records and employee personnel files; maintain compliance Acknowledgement of Pay Rate, compliance with federal and state regulations concerning employment and i-9 requirements.- Run new employee onboarding and provide them with the tools and resources to be successful- Benefit program administration, including the communication of all health, vacation, retirement, and other benefits to employees- Developed employee exit interviews and any other departure related issues- Maintained all employee time card systems and review weekly hours reports- Review weekly commission, billable hours, and payroll expenses for accuracy- Process Payroll

Dallas/Fort Worth Area

• Create system to organize HR records• Audit benefit and employee files for compliance• Build and Maintain job descriptions and HR Reports• Special HR projects as assigned by HR Manager

Dallas/Fort Worth Area

Carrollton, Texas, United States

- Carrollton, TX- Risk Level: 5

Garland, Texas, United States

• Responsible for creating a safe and secure environment for customers and employees. Reached Loss Prevention goals by maintaining strict inventory control and security standards, in depth exception reporting, implementing processes, employee engagement programs, addressing all operational errors and the impact to the bottom line, employee training, and developing safety and loss prevention programs.• Held weekly sales meetings with senior staff to cover business demands in areas such as shrink, financial statements, budgets and forecasts, safety, and employee concerns.• Conduct New Hire orientations with Human Resources.• Review weekly reporting for exceptions, and report discrepancies. • Investigated online orders, chargebacks, fraud charges, credit card fraud, and bad checks.• Held OSHA required monthly safety meetings with the safety team.• Developed programs to drive safety awareness throughout the store.• Business partner to the Store Manager. Assisted with interviews and terminations.• Conduct routine surveillance and investigate internal, operational and external losses.• Responsible for analyzing and building reports to develop strategies to combat and prevent inventory shrinkage. Provide solutions to senior management staff.• Conduct daily impact training with associates in areas such as External Theft, Liability, Operational Shrink, General Safety, Fire Safety, Powered Equipment, Cash handling, Web Order Fraud, Damages, and Hazardous Material Training.- Garland, TX- Risk Level: 3

Frisco, Texas, United States

• Coached and developed the cashiers, lead by example and provided excellent customer service. Floated throughout the front end handling all customer complaints and issues.• Created fun programs and incentives to keep cashiers engaged in achieving store sales, shrink, and service goals.• Responsible for monitoring cashiers, coordinating lunches and breaks, and providing support to cashiers, managers, and customers.- Frisco, TX- Risk Level: 3

Elk Grove, California, United States

- Elk Grove, CA- Risk Level: 5

Roseville, California, United States

- Roseville, CA- Risk Level: 2The primary function of the RTM Coordinator [Return To Manufacturer] is to communicate with vendors and manufacturers on merchandise returns. As well as partnering with Store Associates and Management to reduce the amount in the Damage Account.• Responsible for generating reports on product conditions and ordering parts as needed for assembly or repair. Also responsible for exception reporting and addressing operational break downs, work closely with Loss Prevention.• Weekly meetings with Sr. Management and Loss Prevention.• Responsible for processing vendor returns, following up on any outstanding return issues, and ensuring vendors are held accountable for product failures, dealing with buy backs of product and any quality alert items.• Maintained a safe and secure work environment by conducting daily safety reviews, noting hazards, securing doors and gates, and monitoring for potential theft or security risks.