Danielle Marshall Email & Phone Number

Yukon, OK, US

Edmond, Oklahoma, United States

• Provided end user and technical team support for questions regarding Ellucian Banner Administrative
• Collaborated with other teams and outside vendors to ensure that client requests were met and functionality was maintained
• Configured Banner Administrative to complete the upgrade from Banner Self-Service 8x to 9x.
• Contributed on the teams for Ellucian Workflow implementation and Ellucian Managed Cloud migration as a Banner functional content knowledge expert
• Provided research on various endeavors for university workflow improvement

Oklahoma City, Oklahoma Area

• Coordinated the building of the semester class schedule for each department in the University, updating, opening, and closing sections as needed throughout the semester
• Maintained compliance with stipulations laid out by state and federal laws regarding transfer work, schedule, release of student records, and other related duties
• Performed supervisor level tasks to assist workflow in the interim as the institution searched for another registrar
• Coordinated with appropriate departments to maintain accuracy of course scheduling and any possible appropriate transfer equivalencies
• Performed initial screening for hiring of new team members.
• Trained my replacement in the transfer evaluation specialist position

Oklahoma City, Oklahoma Area

• Transcribed transfer work from every admitted student.
• Maintained compliance with stipulations laid out by state and federal laws regarding transfer work
• Coordinated with appropriate departments to maintain accuracy with any possible appropriate transfer equivalencies
• Assisted with various registrar duties while the institution searched for a new registrar

Oklahoma City, Oklahoma Area

• Processed forms and requests received by students and managed any research and resolution of complaints or inquiries as needed
• Articulated data entry of various student records including transfer credit evaluation, graduation updates, and general student record information
• Utilized Ellucian Banner database system to update student records

Oklahoma City, Oklahoma Area

• Ordered, tracked, and obtained any transcripts for which the student that an enrollment counselor was coordinating enrollment and registration efforts
• Utilized the Radius CRM, Jenzabar, and various Excel reports to track the flow and volume of requests

Oklahoma City Metropolitan Area

• Converted confidential archive media such as paper documents, microfiche, microfilm, photographs, etc. into digital files for various clients
• Performed quality control on converted media to ensure data was stored in an easily retrievable format
• Prepared and distributed progress reports for client's projects allowing them to track estimated completion time for their data conversion needs
• Assisted with training other employees on microfiche/microfilm scanning machines

Ada, Oklahoma, United States

• Reviewed and maintained assigned group accounts
• Processed new enrollments in LegalShield products
• Audited reports including payment histories and account billing invoices for internal and external clients
• Coordinated with supervisor on training new hires within the Group Billing area

Master Of Library & Information Science - Mlis, Library And Information Science, 4.0

Bachelor Of Science - Bs, Student Ministries, 3.34