Danielle Allan Email & Phone Number

•Responsibilities in all aspects of the customer project: pre-sales, contract facilitation and post-sales.•A permanent role within the operations department collaborated with suppliers to plan and prepare projects ensuring accuracy and consistency of documentation.•Other responsibilities included ensuring company met with customer expectations. Acted as the central point of contact for customer issues and ensured that all aims and objectives were completed in accordance with time constraints.•Supported sales representatives in developing and maintaining customer relationships.

Glasgow, United Kingdom

•One-year industrial placement completed during Stage 3 at University.•Interacting with the Sales team, Partners and Managers, providing and improving various information and processes which underpin the control of the business, and helping the Sales team maximise opportunities.•Performing desk-based and customer-interfacing activities for Project Managers, supporting the implementation of Large Equipment contracts worth approximately £1 million in Glasgow, Edinburgh, Newcastle, and Belfast. •Running regular and ad-hoc reports, pulling together accurate information for tenders, account reviews, implementation and management utilising systems such as eSAP and saleforce.com.•General administration duties, including taking minutes during Team and Sales meetings, creating and updating holiday requests, and maintaining charitable, social, internal communications and local facilities requirements.•Introductory Project Management (PRINCE2) and Lean Six Sigma courses completed on Xerox learning network

•General administration and secretarial duties including travel requirements and maintaining confidential records.

Bachelor Of Arts (Ba), Management With Marketing, 2:1

Education record