Danielle Dodd Email & Phone Number

Monterey, California, United States

• Lead of sales office to sell high-end weddings and events in the banquet room and ceremony site, while planning special events and coordinating day-of events of any kind.
• Provides a consultative sales approach allowing clients the opportunity to plan their perfect day for a wedding or a special event.
• Every day use of Microsoft Word, Excel, Salesforce POS, Lightspeed POS, and other software payment systems.
• Planned and executed weddings and special events, ensuring seamless… Show more
• Planned and executed weddings and special events, ensuring seamless coordination of all aspects including venue selection, vendor management, timeline creation, and budget tracking.
• Collaborated with clients to understand their vision and preferences for the wedding day, translating them into personalized themes, decor choices, and overall ambiance.

Carmel, California, United States

• Provided exceptional customer service to guests in the tasting room setting, ensuring a positive and memorable experience
• Educated customers on various wines, explaining flavor profiles, production methods, and vineyard history
• Managed daily operations of the tasting room, including opening and closing procedures
• Collaborated with winemakers to develop tasting notes for new wine releases
• Conducted guided tastings for large groups, providing engaging presentations about the… Show more
• Conducted guided tastings for large groups, providing engaging presentations about the winery's offerings

Carmel Valley, California, United States

• Oversaw inventory management, including ordering, receiving, and tracking of wine products
• Organized private tastings for VIP clients or wine club members, offering personalized experiences tailored to their preferences
• Implemented effective marketing strategies to attract new customers and increase tasting room traffic with social media outreach
• Developed and implemented standard operating procedures to improve efficiency and consistency in service delivery
• Monitored… Show more
• Monitored inventory levels and placed orders for food, beverages, supplies, and equipment as needed

Chico, California, United States

• Managed daily operations and ensured smooth functioning of the establishment as Manager on Duty
• Oversaw a team of 10-12 employees, providing guidance, support, and training to maintain high standards of customer service
• Resolved customer complaints and issues promptly, ensuring customer satisfaction and repeat business
• Led training sessions for new hires on company policies, procedures, product knowledge, and customer service skills
• Maintained accurate records of financial… Show more
• Maintained accurate records of financial transactions including cash handling procedures, deposits, refunds etc

Bachelor Of Arts - Ba, Environmental Studies

Activities and Societies: Concentration in Environmental Education and marine studies

Biology, General

Marine Biology And Biological Oceanography

Activities and Societies: Volunteer work and field study (Oceanography)

High School Diploma, Science

Activities and Societies: Dance, choreography, instrumental performances, musicals and plays.