Managing Director
Tasked with revamping operations for residential and Commercial Divisions with the goal being improved customer service experience, increased sales/profitability, and smoother operations in the scheduling, estimating, installation and product R&D departments• Guided sales staff into proper vendor /correct product for working projects in vendor selection product sourcing/ cost price point, acceptable delivery and timing for client, while ensuring company profitability• Directed installations with both internal team as well as subcontractors ensuring seamless customer experience, proper project payouts to subcontractors and acceptable profitability for the company• Managed and trained Sales staff ensuring increased sales and profit margins in both retail showroom and main street commercial projects and clientele• Directed estimating function ensuring proper project costing and profitability• Managed Vendor base relationships, showroom product library and store product sourcing and placement