Customer Experience Manager
May 2023 - May 2024
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Danielle Anthony Email & Phone Number
Building Customer Experience departments for sustained growth
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✓ Verified May 2026
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Profile completeness 71%
Role
Building Customer Experience departments for sustained growth
Location
Saco, Maine, United States
Who is Danielle Anthony? Overview
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Danielle Anthony is listed as Building Customer Experience departments for sustained growth based in Saco, Maine, United States. AeroLeads shows a matched LinkedIn profile for Danielle Anthony.
Danielle Anthony previously worked as Customer Experience Manager at Wool& and Customer Experience Manager at Wool&Prince. Danielle Anthony holds Exercise And Sport Sciene, Health And Physical Education/Fitness, 3.8 from University Of Wisconsin-La Crosse.
Profile bio
About Danielle Anthony
My expertise is in building out best-in-class Customer Experience departments. I lead my teams with empathy, make data-driven decisions, and am a strategic thinker always working to scale effectively. I have been the first full-time hire at 2 high-growth start-ups and know how to create the necessary SOPs, software stack, and high-performing teams to drive empathetic, effective user interactions. I am highly decisive, innovative, and passionate about bringing the best out of those I lead.
6 roles
Danielle Anthony work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager
May 2023 - May 2024
Customer Experience Manager
As we doubled in revenue from one year to the next, I was able to decrease our ticket volume by 50% in that time by building out educational content, implementing automated chatbot features, initiating thoughtful coaching with my team, and working closely with the marketing department to make user experience improvements. My team is collectively achieving.
Apr 2021 - May 2023
Senior Customer Service Representative
Oct 2020 - Apr 2021
Customer Support Lead And Community Manager
Hiitburn
I was the first employee charged with building out the Customer Support department. I hired and trained 4 Customer Support reps (average of 95% CSAT) and was the Community Manager of HIITBURN's Facebook community group involving 5,000 people. In addition, I helped the general Facebook page grow from 100,00 to 775,000 in my tenure there.
Sep 2016 - Sep 2018
Manager
Jun 2013 - Sep 2016
1 education record
Danielle Anthony education
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What is Danielle Anthony's role at their current company?
Danielle Anthony is listed as Building Customer Experience departments for sustained growth.
Where is Danielle Anthony based?
Danielle Anthony is based in Saco, Maine, United States.
What companies has Danielle Anthony worked for?
Danielle Anthony has worked for Wool&, Wool&Prince, Lori Beds, Hiitburn, and Dunn Bros Coffee.
How can I contact Danielle Anthony?
You can use AeroLeads to view verified contact signals for Danielle Anthony, including work email, phone, and LinkedIn data when available.
What schools did Danielle Anthony attend?
Danielle Anthony holds Exercise And Sport Sciene, Health And Physical Education/Fitness, 3.8 from University Of Wisconsin-La Crosse.
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