-- Account Management : Manage all existing and new business: life, disability and long term care.-- Client Service : Serve as the primary contact for client service, requests, claims, and complaints.--Office Operations

* Account Management: managed 4 agents books of business from wire transfers, account opening/closing, policy statuses to assigning orphan clients to prospective agents.* Client Service: managed all client service requests from outstanding payments due, policy status and changes to case management and death claims.* Marketing: assisted 4 agents with their LinkedIn pages, professional websites and licenses, client newsletters and database development* Administrative Support ( Insurance and Equity )* Insurance illustrations and investment portfolio reports* Liason for broker's office who manages 10 companies 401ks. Managed and submitted enrollments, terminations and withdrawals. Liason for 403b plans as well. * Managed health benefits for 5 companies: enrollments, troubleshooting between doctor's offices and insurance carriers, terminations and assistance.* Payroll uploading and processing for 2 companies on a weekly basis* Technical Support: anything technology related...I fixed it!

Client Relations Coord: account management, client service, lead generation, CRM data input, illustrations and marketingSales Execution Coord: sales administration, client consult and needs analysis, trained and assisted all first year agents on procedures, application completion and financial information input Sign On Coord: technology liason between home office and 5 district agencies, computer set-up, troubleshooting, rebooting, general access, password and security management, procedures, marketing and website development

* Managed sample distribution and sample database for Valentino RTW and accessories, Valentino Mens and M Missoni* Liason between photo agencies, websites, magazines, and our PR office for all PR and clothing sample requests.* Coordinated all travel arrangements and hotel accomodations for PR Director* Managed and processed PR office's budget expenses* Assisted celebrity and high profile clientele fittings and personal requests* Assisted with special events and flagship store's parties* Organized and maintained all editorial publicity