Assist & observe in various training programs in order to comply with McLane Company training practices and federal laws, to include but not limited to, FMLA, HIPPA, I-9 compliance, and EEO practices. Assist teammates and supervisors in understanding company policies and best practice. Receive, and screen applications, background checks, and assist in the onboarding process. Responsible for issuing and tracking policy and safety violations for the division. Process non-exempt teammate information each week including change form for job and pay. Maintain files and records. Process unemployment claims. Handle time and labor for warehouse and driver payroll. Conduct regular internal audits for company, state, and federal requirements. Annual compensation review for 600+ employees to ensure accuracy for new wages.

Planned, organized, implemented and executed project objectives pertaining to Furniture, Fixtures, & Equipment (FF&E recycling services. Gather data to accurately design and finalize budgets for projected hotel recycling and reviewing with clients. Coordinated with vendors and field teams on recycling material pick-up and new installation. Oversaw budget management of assignment recycling projects. Main point of contact among internal and external resources and key partners during the warehouse/installation/recycling phase. Assisted CEO and COO on the creation and analyzation of all profit and loss statements for each applicable projects. Account management pertaining to top-brand hotels across the country, such as HILTON, as well as industry leading vendors. Liaison for the sales team by communicating services provided and connecting future clients seeking recycling services of FF&E. Acted as a company representative with industry leading partners and corporate events.

Assisted clients with general policy questions, additions to current policies, changes, complaints and payments to billing accounts. Used a customer-focused, needs-based review process to educate customers about insurance options; promoted client relations through high-quality customer service and follow-up. Scheduled appointments for the Agent to meet with existing and prospective clients for Auto, Home, Commercial and Life Insurance products. Contacted existing clients to schedule annual account reviews.

Assistant to the District Manager and Operations/Marketing Manager. Posted new opening for new agent opportunities, as well as job fairs on multiple employment websites. Introduced and coached new agents in the Farmers Insurance Dashboard. Contacted agents regarding weekly workshops for continuing education. Collaborated with the Marketing Manager on new client relations.