Danielle Bean Email & Phone Number

Winston-Salem, North Carolina, United States

Helping members with their lending needs, weather it’s a personal line of credit, home equity, auto, credit card or debt 180.

Winston-Salem, North Carolina, United States

Assisting members/owners with their financial needs over the phone. Meets/exceeds all key contact center performance metrics daily, weekly, and monthly. Researches and resolves minor account issues and reaches out to internal support when necessary. Initiates and follows up account research requests in a timely manner. Operates with a sense of urgency in addressing member needs.

Achieve all companies standards for, staffing, products, recipes, cleanliness, and service times.Managing all company assets including, but not limited to, money, facility, equipment and human resources.Review and verify proper staffing in all stores, developing goals, and achieving standards in the areas of recruitment, selection, training and staff retention.Review and verify that associates are selecting, training, and rewarding team members who are consistently achieving above average standardsImplement and execute safety plan to ensure safe environment for staffDevelop, administer and coach career development guidelines for all associatesSelect qualified vendors for local purchases and maintenanceDevelop and submit store and manager budget for food and labor costAccurately perform administrative responsibilities on a daily, weekly and monthly basisReview and verify equipment, fixture and supply needs are met dailyExecute store marketing programsActively participate in public service development group and implement customer relations programsManage new restaurant openings

Thomasville

Received promotion for Operator (General manager) June 2019 ran the store as assistant in charge since November 2018Working closely with employees to train them the biscuitville ways.Making schedulesEnsuring inventory is where it needs to be.Tracking sales.Team buildingHiringFiscal year 2019 ended September 2019*Became a 2 million dollar store, increasing sales by 101.9% vs previous year $90,247 increase for the year.* Inventory budget 28%, ended year with 27.82% vs previous years 29%*Bottom line profits for physical year 2019 was 15.91% which was 305,012 for the year.*Labor budget 17.5% and for F.Y 2019 ran 17.12%

Winston Salem, North Carolina

Builds sales by promoting customer satisfaction· Monitors food costs to eliminate waste and theft· Interviewing and hiring staff· Crew scheduling· Monitoring product quality during shifts· Training both new employees and new managers· Inventory control in store through truck orders· Daily, Weekly, and Monthly inventory counts· Daily, Weekly and monthly administrative numbers· Maintaining a profitable shift controlling: food cost, labor andcontrollable’s to within the stores budget

Winston Salem, North Carolina

Objective•To obtain a position within a company where I can maximize my management skills, quality assurance, and training experience and take everything learned to the next level. Obtain a position in which I can grow within that company.ExperienceCo-managerWendy’s ▪ 2218 Cloverdale Ave, Winston Salem nc· Builds sales by promoting customer satisfaction· Monitors food costs to eliminate waste and theft· Interviewing and hiring staff· Crew scheduling· Monitoring product quality during shifts· Training both new employees and new managers· Inventory control in store through truck orders· Daily, Weekly, and Monthly inventory counts· Daily, Weekly and monthly administrative numbers· 2nd quarter sales 2013 beat last year budgeted sales by 2%· Maintaining a profitable shift controlling: food cost, labor andcontrollable’s to within the stores budgetI began as a crew member for Wendy's in 2005, within the first 6 months I was promoted to shift manager and within the first year I was promoted to assistant, 2 years after that promotion I was brought up to a Co manager. I am a fast learner, loyal, hard working and take pride in my job.Classes§ Serv safe§ Managing profitable shifts§ Basics in management§ Assistant/Co manager§ Running better shifts