Danielle Booth Email & Phone Number

Rancho Bernardo, Ca

● Implement letters, notices, and mortgage statements for new clients from start to finish using OpenText Exstream Design Manager● Configure applications and document settings dependent upon various data formats and logic requirements for print, electronic and image production of financial documents ● Act as a subject matter expert, analyzing clients’ business processes to create customized programming/scripting or recommend alternative services based on clients’ needs● Manage multiple projects with aggressive deadlines involving clients, programmers, and production team.● Resolved major client-facing issues while maintaining strong rapport with both clients and internal employees. ● Designated as sole project manager for the largest and most sensitive clients● Identify data discrepancies to troubleshoot daily production issues allowing for successful and timely processing of client documents● Assist with data processing and quality control. Conduct extensive testing, production proofing, proof transmission to the client, client approval process, and final testing● Develop and enhance standard operating procedures as well as informal processes, maximizing quality, time management, and client experience – saved the company an average of $100,000 per year in client reimbursement due to department errors“Danielle is a dedicated employee that always delivers top level work. Her intelligence and problem-solving skills were only surpassed by her drive to satisfy our clients. We relied on Danielle to implement new clients and set the standard for what they could expect from our company. Her senior status put her into a position to train and on-board new members of the team. We trusted Danielle to set the expectations with our newest team members and set the example for service beyond our client's expectations. Danielle was a valuable leader on our team and will be an asset to wherever she goes in the future.” – Jeff Stoffel, Manager, Client Support (2018-2023)

Ramona, Ca

• Researched and successfully implemented a new scheduling system – increased yearly revenue by 10-15%• Created automatic price calculator for estimates – saved 3 work hours and increased revenue by roughly 20% per job• Analyzed hiring process and made recommendations to increase output and improve customer service• Cleaned up QuickBooks data for the current and previous year, resulting in improved accuracy and organization.“Danielle was an important asset to our company’s day to day operations as well as a major contributor to implementing new strategies and goals for long term growth.” – Gary Brufach, Owner

San Diego, Ca

• Coordinated HR activity for 65 clients (3,000+ employees)• Payroll processing,• Trained clients in payroll spreadsheet management - saved 5 work hours a week• Created checklist for new hire paperwork – 40% faster completion time

Escondido, Ca

Sales Controller• Managed logistics and tracked inventory (throughout USA, Mexico, Peru and Chile)• Managed and processed incoming orders Office Manager / Accounts Payable • Managed administrative personnel• Maintained employee HR files, reported worker’s compensation incidents• Designed and implemented office policies by establishing standards and procedures• Maintained office staff by recruiting, selecting, orienting, and training employees• Evaluated and analyzed products and services for cost effectiveness, reliability and value• Initiated program to check costs validity• Processed invoices and tracked expenses • Prepared account analyses, monitored accounts“Danielle was always pleasant to work with and was eager to dive into any new challenges she was given. In her roles with Giumarra Avocados as Office Manager and Sales Controller, Danielle was incredible for us. She helped implement and coordinate sales efforts for our U.S. sales force. In addition, she worked with our growers in California – as well as other countries like Mexico, Peru, and Chile – helping us import avocados into many of our distribution warehouses all around the USA. During this period we saw significant growth, sales and revenue for Giumarra” – Joseph Casey, Sales Manager

Leicester, United Kingdom

• Addressed client concerns and inquiries – reduced wait time, enhancing client satisfaction• Transcribed, formatted, edited, researched, and transmitted text, data, and graphics• Maintained solicitor’s calendar and invoiced clients

Bachelor Of Arts (Ba), Literature And Writing

Multiple Subject Teaching Credential, Elementary Education And Teaching