Danielle Booth Email & Phone Number

Rancho Bernardo, CA

• Implement letters, notices, and mortgage statements for new clients from start to finish using OpenText Exstream Design Manager
• Configure applications and document settings dependent upon various data formats and logic requirements for print, electronic and image production of financial documents
• Act as a subject matter expert, analyzing clients’ business processes to create customized programming/scripting or recommend alternative services based on clients’ needs
• Manage multiple projects with aggressive deadlines involving clients, programmers, and production team.
• Resolved major client-facing issues while maintaining strong rapport with both clients and internal employees.
• Designated as sole project manager for the largest and most sensitive clients

Ramona, CA

• Researched and successfully implemented a new scheduling system – increased yearly revenue by 10-15%
• Created automatic price calculator for estimates – saved 3 work hours and increased revenue by roughly 20% per job
• Analyzed hiring process and made recommendations to increase output and improve customer service
• Cleaned up QuickBooks data for the current and previous year, resulting in improved accuracy and organization.“Danielle was an important asset to our company’s day to day operations as well as a major contributor to.

San Diego, CA

• Coordinated HR activity for 65 clients (3,000+ employees)
• Payroll processing,
• Trained clients in payroll spreadsheet management - saved 5 work hours a week
• Created checklist for new hire paperwork – 40% faster completion time

Escondido, CA

• Sales Controller
• Managed logistics and tracked inventory (throughout USA, Mexico, Peru and Chile)
• Managed and processed incoming orders Office Manager / Accounts Payable
• Managed administrative personnel
• Maintained employee HR files, reported worker’s compensation incidents
• Designed and implemented office policies by establishing standards and procedures

Leicester, United Kingdom

• Addressed client concerns and inquiries – reduced wait time, enhancing client satisfaction
• Transcribed, formatted, edited, researched, and transmitted text, data, and graphics
• Maintained solicitor’s calendar and invoiced clients

Bachelor Of Arts (Ba), Literature And Writing

Multiple Subject Teaching Credential, Elementary Education And Teaching