Danielle Diaz Email & Phone Number

Atlanta, Georgia, Us

Working as a strategic leader on various Loyalty initiatives to drive customer engagement and further The Home Depot’s position as their first choice

Atlanta, Georgia, Us

Help teams align on mobility strategy and process (both our internal process and for our associates/customers)Evaluating devices (PCs, scan guns, phones, etc) new or end of life. - Keeping in mind user experiences, accessibility, operational/hardware savings, and future innovation. - This includes leading multiple internal cross functional workshops and research initiatives.Using data driven storytelling (labor or hardware savings, for example) to get every scheduled associate a phoneDesign and Research for a responsive application to track devices in store

Atlanta, Georgia, Us

• Design and facilitate sessions around pandemic-focused store changes• Design for multiple languages and country/state requirements i.e. bagging fees• Design for both B2B and B2C- Specifically Self Checkout, and Associate-Facing desktop and Mobile Applications • Help Facilitate and Execute Rapid Test and Learn Frameworks• Managing synchronous workstreams and strategic efforts for current and future checkout visions (while supporting legacy systems)• Aligning with different strategic initiatives to create a centralized Vision and Strategy• Researching in areas hard to quantify (cashier engagement, shrink exposure) • Researching with both a physical and digital environment. This involved sound considerations, environments, human factors. (ie. audio notifications, lane lamps, and scan guns, etc)• Mentoring teammates on building relationships and experience + customer backed spaces

Minneapolis, Minnesota, Us

• Identify and manage complex issues and negotiate solutions within a geographically dispersed organization including teammates unfamilar with UX.• Incorporate design-led problem solving, and end-to-end design process skills like: designresearch, ideation, prototyping, testing and visual communication.• Co-create an understanding of research practices and value within the team and organization.• Mentoring junior teammates in design best practices, research, and how to partner withcross-functional teams.• Co-collaborate on a team initiative for a pattern library to unify products and start implementation of library.• Working within ADA Compliance Guidelines and white labeled product constraints.

Chicago, Illinois, Us

Chicago, Illinois, Us

• Identify user needs and produce designs based on users’ motivations and behaviors – understand and apply human-centered design strategies. • Partner with Product Managers, Engineering and cross-functional groups includingteams that are geographically dispersed.• Partner with Research on discussion Guides, Card Sorts, Moderated Sessions, Usertesting.com, and Debriefs on Discovery Sessions• Co-Created UI/IxD harmonization amongst product lines for both B2B + B2C.• Low to High fidelity wires, prototypes, & visual deliverables, (interactive + annotated), user flows, mind-mapping, design studios + other UX artifacts depending on project needs. • Drove project on UI/UX harmonization in department-wide initiative to create consistency for a new product launch.• Led a UX-wide Innovation Sprint for a Consumer Mobile App.• Helped in product-wide scoping sessions to determine the gaps between idea to delivery.• Act as the first line of escalation for questions and issues for team members, resolving mostof them independently before involving management.• Tools: Sketch, InVision, Balsamiq, Axure, Zeplin, Adobe Photoshop + Illustrator, Principle

Alpharetta, Georgia, Us

Working in a fast pace, dynamic environment to develop intuitive interfaces to satisfy business and customers needs, wants, and expectations. Collaborates with team and client to create engaging responsive interfaces and user experiences.Core competencies include:• Site Map Creation• Interactive Wireframes• Business Requirements• Strong Team Collaboration• Information Architecture• Strong Client Engagement• Data Visualization

Duluth, Ga, Us

Whether small or large accounts, I have been able to work on all aspects of projects from initial discovery, design efforts, working with our development teams, to testing. This has proven a tremendous gain in my overall growth and client/account engagement. Some key tasks include: site maps, interface design, document writing including usability guides and test cases, internal branding/marketing efforts involving internal SharePoint Portal and working directly with product team for development/brand overhaul, as well as gathering business requirements. Exposure to multiple technology platforms including experience in SharePoint.Core Competencies • Strong Client Engagement • Site Map Creation• Wireframe Creation• Interface Design• Business Requirements• Product Team Collaboration• Usability Analysis• Testing• Document Writing • Branding

Bachelor Of Fine Arts (B.F.A.), Graphic Design

Education record