Danielle Carter Email & Phone Number

Washington, Dc, Us

United States

Arlington, Virginia, United States

Washington, District Of Columbia, United States

Alexandria, Virginia

Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Ensure that models and available units are ready and communicate related service needs. Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Represent the company in a professional manner at all the times.

Greenbelt, Maryland

2877 units Leasing Consultant * Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). ; * Inspect models and available ``market ready'', communicate related service needs to Property Manager. ; * Demonstrate community and apartment/model and apply product knowledge to clients' needs by Communicating the features and benefits; close the sale. * Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit ; * Processed applications to the Community Manager for approval. Follow up with applicant regarding status. ; * Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help ; * Prospect, refer them to sister communities to meet prospect's needs. ; * Use Onesite to Process any service request and fix account problems.

Silver Spring

Greet and build rapport with prospective residents of a 450 unit property and thoroughly complete guest card Using Rainmaker ILM And YardiProfessionally present community and take every prospective resident on a tour route showing the apartments and amenities.Adhere to all fair housing laws and comply with photo ID policy and consistently practice effective leasing and closing techniques.At move-in, conduct a walk-through with new resident and provide orientation to community and surrounding neighborhood.Complete all lease paperwork accurately, including related addenda, ensure new residents sign lease paperwork and assemble and distribute move-in packets.Participate in resident retention and renewal programs, Initiate and participate in outreach activities via Rentcafe

Silver Spring

Provide exceptional customer service to all residents, vendors and future prospectsTake service requests, enter into OneSite, print and distribute work orders to maintenance and Send out emails to residents regarding to their lease through OneSiteAssist Leasing Coordinator with completion of move in process, including obtaining necessary documents and issuing keysContact new move-in within one day of move-in to start resident retention processComplete move in inspection with new residents to ensure satisfaction with homeConstructed mini model home to assist in marketing the productAccept rent/utility payments and provide documentation of their receipt Complete monthly marketing surveys to see what specials our completion has Create guess cards for future prospects in order for agents to have a better understand of what they are looking for.Answer customer inquiries regarding available units, property amenities, rental prices, and any other concerns brought to my attentionResearch and provide info regarding to current and past resident accountsUse Building Link to keep track of the community and packages.Created marketing materials to advertise resident referral programAnswer incoming phone calls prior to the third ring in a cheerful and professional manner and handle each call accordingly whether it is a prospect call, irate resident, service requestRoutinely check messages from answering service and respond accordinglySign in/out visitors, provide direction to guests, and assist the property team with any additional needs as requestedPrepare and maintain refreshments and a hospitality basket in the leasing officeAssembled pool pass packets to assist in issuance