Danielle Cartwright Email & Phone Number

Happy Valley, OR, US

University Park, Pennsylvania, United States

 Served on an eight-person team, with direct supervision of two full-time case managers, that serve 46,000 students regarding issues of physical and mental health, financial insecurity, academic concerns, and navigation of transitional challenges  Performed all of the job responsibilities of a Case Manager, in addition to my responsibilities regarding.

University Park, Pennsylvania, United States

 Function as a first point of contact for students to provide assistance, guidance, and support for a multitude of needs including but not limited to physical and mental health, financial insecurity, academic concerns, and navigation of transitional challenges  Empower and encourage a student’s autonomy through use of various communication approaches.

University Park, Pennsylvania, United States

 Served as students’ first point of contact in highly stressful and sensitive situations to provide accurate information about University processes, programs, and resources in a trauma-informed manner  Managed all documentation for sexual misconduct cases for the University Park campus via the Maxient system  Conducted individual meetings with students.

 Coordinated care for students placed in isolation due to COVID-19 including faculty notification, housing assignments, and emotional support  Conducted daily outreach via phone and email, as well as connected students with available resources  Managed detailed case records in accordance with University policy to ensure accurate and effective practices.

Selinsgrove, PA

 Supervise and evaluate a student staff consisting of three senior level resident assistants and 20 resident assistants in primarily sophomore and junior areas housing over 500 residents in traditional, suite, and townhouse style living Coordinate Fall 2018 and Spring 2019 Student Staff Selection Processes  Implement a new key processing system.

Louisville, KY

 Managed the daily operations of Bettie Johnson Hall, which houses over 480 residents in apartment-style spaces Supervised and evaluated ten Resident Assistant Leaders in Bettie Johnson Hall Adjudicated more than 200 conduct cases per academic year in role as Conduct Hearing Officer  Communicated maintenance issues and ensured that all concerns were.

College Arms Apartment Complex

 Managed all administrative and facilities operations of the College Arms Apartment Complex, which housed approximately 100 students in three buildings, as well as front desk operations of Schmidt Hall  Directly supervised three Resident Assistants and eight Desk Assistants, as well as indirectly supervised 15 Resident Assistants  Recorded and tracked.

New Student Programs And Orientation

 Assisted with the preparation, facilitation, and assessment of Student Leader Orientation training Created, maintained, and evaluated all New Student Program and Orientation Day(s) assessments and produced a comprehensive summary of the assessment results and findings Served as a member of the New Student Programs/Orientation Team by attending and.

Schmidt Hall, West Chester University

 Directly supervised six Desk Assistants and co-supervised 15 Resident Assistants with duties and responsibilities pertaining to position within Schmidt Hall, specifically the front desk Oversaw and managed all front desk operations including tracking logs and keys, managing front desk funds, completing payroll, scheduling shifts, and conducting.

Raleigh-Durham, North Carolina Area

• Supervised staff of 12 undergraduate students serving as Summer Conference Hosts for the Office of Special Operations
• Facilitated weekly staff meetings, organized staff duty schedules, and assigned work daily/weekly tasks to staff members
• Responsible for the organization and preparation of spaces and resources for summer orientation and camps/conferences
• Functioned in a customer service role during check in/check out of summer orientation and camps/conferences
• Served as a Residence Life Coordinator On-Call for two duty rotations
• Aided the Director of Residence Life in the organization and planning of the Fall 2015 Move In Day

Master'S Degree, Higher Education Counseling/Student Affairs

Bachelor'S Degree, Biology, General