Danielle Coates Email and Phone Number

• Leads a team of store partners to create and maintain the Starbucks experience for customers and partners• Manages staffing decisions (hiring, training, evaluating, disciplining, discharging, scheduling)• Maintain records of the stores financial performance• Manage safety and security within the store• Demonstrates a calm demeanor during periods of high volume or unusual events• Ensures store is operating to standards and sets positive example for the store team• Develops strategic and operational plans for the work group• Provides partners with coaching, feedback, and developmental opportunities

• Performed opening and closing duties • Prepared various drinks for customers following Starbucks standards• Provided customers with excellent customer service satisfaction• Maintained cleanliness of restaurant • Trained new partners to ensure successful onboarding and role clarity

Provided excellent customer service satisfaction, prepared food and beverages, learned clear communication skills, expertise in point of sale