Service Escalation Account Manager
CurrentAssisting Tier 1 advocates as a SME and taking supervisory calls when requested to assist members.
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Danielle Copeland is listed as Service Escalation Account Manager, Motivational Speaker, and Author at UnitedHealth Group, a with 108749 employees, based in St Louis, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Danielle Copeland.
Danielle Copeland previously worked as Service Escalation Account Manager at Unitedhealth Group and Customer Care Navigator at Unitedhealth Group. Danielle Copeland holds Bachelors, Communication from University Of Missouri-Columbia.
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A Mizzou alumnus with 10 plus years in customer service. I am drawn to people and assisting them to the best of my ability. I am currently making moves in the Healthcare field. This field has been exciting to work in and I look forward to growing and expanding my knowledge.As founder of LIT Strategy, I hope to motivate as many as I can promoting positivity one smile at a time. Motivational speaking which I found as my purpose has helped me to be a better human. Anyone I come in contact with, I hope to share my positive energy and uplifting spirit to make the world a better place and an easier life to live.
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St Louis, Missouri, United States
Assisting Tier 1 advocates as a SME and taking supervisory calls when requested to assist members.
St Louis, Missouri, United States
Assisting members who have a special dual plan with dedicated one on one service. I'm trained to service Texas, Arizona, Oregon, Florida. M&R DSNP Navigator as of January 2022- November 2022 Medicare Advantage plans.Currently serving Florida DSNP members thru Community and State.
Greater St. Louis Area
LIT Strategy is a brand I created based off my personality and character. Those who know me will tell you I'm always happy and definitely always smiling. I went on a journey as I turned 30 to find my happy and live the best life I possibly could. Over time it was like God was sending me signs and signals left and right. I would wake up out of my sleep with ideas. I participated in a quiz which birthed the name and I sat on it still. I just didn't know what to do. So I made a plan after watching and listening to various amounts of people on YouTube, Instagram and Facebook. I said I would set out to spread the happiness I feel and share my smile with anyone who needed it. My whole life I've been told that I give off good energy and how my smile lights up a room. I like making people feel good so it was something easy to do. In a world where people are used to being fake and just now realizing being yourself is the best way to go. It made so much sense to me. Ultimately I want to book speaking opportunities to tell stories about my life and things I've been through and still going through in hopes to motivate others to get their happy back. I hope people will see me, hear my story and fall in love with LIT Strategy the brand to help bring joy to people all over the world. So as an aspiring motivational speaker, empowerment coach, smile enthusiast and/or LIT Strategist, I"m ready!thelitstrategy@gmail.com@litstrategy on IG and Facebook
Medical billing Checking patients in/outTaking payments Scheduling appointments Acquire referrals as needed Verify insurance benefits
Greater St. Louis Area
Answering all questions from patients about their billsPosting charges to patient accountsTaking payments over the phone on patient accountsTaking payments for specialty lenses and eye drops for surgery and posting appropriately to the accountPosting insurance payments made by credit card and/or cash to patient accountsVerifying insurance benefitsPosting patient payments to accounts made by checkAssisting the front desk as neededScheduling appointments by doctorReconciling patient A/RSurgery precertificationsEntering patient demographic information
Chesterfield, Missouri
As a claims auditor, I file and follow up on all claims for your vision services received by any one of our 60+ locations in St Louis and Illinois and now all over the United States including North Carolina, Ohio, Alabama, Florida and still growing.
Helping people get out of default on student loans with the lowest payment possible while making the process as simple to complete as possible.
1881 Craigshire Rd Maryland Heights, Mo
Providing Service so memorable our guests will tell stories about it
Saint Peters, Missouri
Make schedulesHire/Train the best crew members and shift leadersComplete truck order twice a weekCount inventory every weekCoach to the standardManage labor, food costs (Icos), sales, and customer satisfactionAttend weekly General Manager meetingsConduct weekly meetings with managers at my store
St. Charles, Missouri
Manage labor, food costs (Icos), sales, and customer satisfactionCoach to standardHire/Train the best crew members
Harrah'S Casino St Louis
Answering incoming calls for the property and mainly for the hotel at Harrahs St. Louis.
Checking guests in/out and giving complete customer service
Columbia, Missouri
Balancing the transactions for the day and making sure all the paperwork is complete. Checking guests out/in and preparing breakfast bags for guests. Stocking and selling items out the sundry and making coffee.
Other employees you can reach at unitedhealthgroup.com. View company contacts for 108749 employees →
Angela Sanders
Colleague at Unitedhealth GroupWentzville, Missouri, United States
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Erica St. Pierre
Colleague at Unitedhealth GroupGreater Hartford, United States
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Carmella Mobley
Colleague at Unitedhealth GroupUnited States
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Karie Besore
Colleague at Unitedhealth GroupShakopee, Minnesota, United States
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Kellie Morris
Colleague at Unitedhealth GroupBucks County, Pennsylvania, United States
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Chandandeep Singh
Colleague at Unitedhealth GroupNoida, Uttar Pradesh, India
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Yadira E Sehuame
Colleague at Unitedhealth GroupAnaheim, California, United States
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Ajay K.
Colleague at Unitedhealth GroupGreater Minneapolis-St. Paul Area, United States
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Estelle White
Colleague at Unitedhealth GroupKansas City Metropolitan Area, United States
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Praveen Kumar Reddy Mandapati
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Activities and Societies: Co-Chair of United Ambassadors (Minority Student Recruitment team), Summer Welcome Leader 2007, iCOM Executive.
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Danielle Copeland works for UnitedHealth Group.
Danielle Copeland is listed as Service Escalation Account Manager, Motivational Speaker, and Author at UnitedHealth Group.
Danielle Copeland is based in St Louis, Missouri, United States while working with UnitedHealth Group.
Danielle Copeland has worked for Unitedhealth Group, Lit Strategy, Warson Optics, Galanis Cataract And Laser Eye Center, and Clarkson Eyecare.
Danielle Copeland's colleagues at UnitedHealth Group include Angela Sanders, Erica St. Pierre, Carmella Mobley, Karie Besore, and Kellie Morris.
You can use AeroLeads to view verified contact signals for Danielle Copeland at UnitedHealth Group, including work email, phone, and LinkedIn data when available.
Danielle Copeland holds Bachelors, Communication from University Of Missouri-Columbia.
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