Danielle Copeland Email and Phone Number
A Mizzou alumnus with 10 plus years in customer service. I am drawn to people and assisting them to the best of my ability. I am currently making moves in the Healthcare field. This field has been exciting to work in and I look forward to growing and expanding my knowledge.As founder of LIT Strategy, I hope to motivate as many as I can promoting positivity one smile at a time. Motivational speaking which I found as my purpose has helped me to be a better human. Anyone I come in contact with, I hope to share my positive energy and uplifting spirit to make the world a better place and an easier life to live.
Unitedhealth Group
View- Website:
- unitedhealthgroup.com
- Employees:
- 108749
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Service Escalation Account ManagerUnitedhealth Group Mar 2024 - PresentSt Louis, Missouri, United StatesAssisting Tier 1 advocates as a SME and taking supervisory calls when requested to assist members. -
Customer Care NavigatorUnitedhealth Group Feb 2020 - Mar 2024St Louis, Missouri, United StatesAssisting members who have a special dual plan with dedicated one on one service. I'm trained to service Texas, Arizona, Oregon, Florida. M&R DSNP Navigator as of January 2022- November 2022 Medicare Advantage plans.Currently serving Florida DSNP members thru Community and State. -
Motivational SpeakerLit Strategy May 2018 - PresentGreater St. Louis AreaLIT Strategy is a brand I created based off my personality and character. Those who know me will tell you I'm always happy and definitely always smiling. I went on a journey as I turned 30 to find my happy and live the best life I possibly could. Over time it was like God was sending me signs and signals left and right. I would wake up out of my sleep with ideas. I participated in a quiz which birthed the name and I sat on it still. I just didn't know what to do. So I made a plan after watching and listening to various amounts of people on YouTube, Instagram and Facebook. I said I would set out to spread the happiness I feel and share my smile with anyone who needed it. My whole life I've been told that I give off good energy and how my smile lights up a room. I like making people feel good so it was something easy to do. In a world where people are used to being fake and just now realizing being yourself is the best way to go. It made so much sense to me. Ultimately I want to book speaking opportunities to tell stories about my life and things I've been through and still going through in hopes to motivate others to get their happy back. I hope people will see me, hear my story and fall in love with LIT Strategy the brand to help bring joy to people all over the world. So as an aspiring motivational speaker, empowerment coach, smile enthusiast and/or LIT Strategist, I"m ready!thelitstrategy@gmail.com@litstrategy on IG and Facebook
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Front Desk SupervisorWarson Optics Oct 2019 - Dec 2019Medical billing Checking patients in/outTaking payments Scheduling appointments Acquire referrals as needed Verify insurance benefits -
Billing CoordinatorGalanis Cataract And Laser Eye Center May 2017 - Sep 2019Greater St. Louis AreaAnswering all questions from patients about their billsPosting charges to patient accountsTaking payments over the phone on patient accountsTaking payments for specialty lenses and eye drops for surgery and posting appropriately to the accountPosting insurance payments made by credit card and/or cash to patient accountsVerifying insurance benefitsPosting patient payments to accounts made by checkAssisting the front desk as neededScheduling appointments by doctorReconciling patient A/RSurgery precertificationsEntering patient demographic information -
Billing SpecialistClarkson Eyecare Dec 2015 - May 2017Chesterfield, MissouriAs a claims auditor, I file and follow up on all claims for your vision services received by any one of our 60+ locations in St Louis and Illinois and now all over the United States including North Carolina, Ohio, Alabama, Florida and still growing. -
Collections SpecialistFinancial Asset Management Systems Oct 2014 - Dec 2015Helping people get out of default on student loans with the lowest payment possible while making the process as simple to complete as possible.
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Front Office SupervisorResidence Inn Westport Plaza Mar 2014 - Oct 20141881 Craigshire Rd Maryland Heights, MoProviding Service so memorable our guests will tell stories about it
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General ManagerTaco Bell Nov 2012 - Jan 2014Saint Peters, MissouriMake schedulesHire/Train the best crew members and shift leadersComplete truck order twice a weekCount inventory every weekCoach to the standardManage labor, food costs (Icos), sales, and customer satisfactionAttend weekly General Manager meetingsConduct weekly meetings with managers at my store
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Assistant General ManagerTaco Bell Aug 2011 - Oct 2012St. Charles, MissouriManage labor, food costs (Icos), sales, and customer satisfactionCoach to standardHire/Train the best crew members
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Pbx OperatorHarrah'S St Louis Jan 2011 - Jul 2011Harrah'S Casino St LouisAnswering incoming calls for the property and mainly for the hotel at Harrahs St. Louis.
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Front Desk AgentDoubletree Westport Jun 2009 - Jul 2010Checking guests in/out and giving complete customer service
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Night AuditorHampton Inn & Suites Nov 2008 - May 2009Columbia, MissouriBalancing the transactions for the day and making sure all the paperwork is complete. Checking guests out/in and preparing breakfast bags for guests. Stocking and selling items out the sundry and making coffee.
Danielle Copeland Education Details
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Communication -
Mccluer Senior HighGeneral Studies
Frequently Asked Questions about Danielle Copeland
What company does Danielle Copeland work for?
Danielle Copeland works for Unitedhealth Group
What is Danielle Copeland's role at the current company?
Danielle Copeland's current role is Service Escalation Account Manager, Motivational Speaker, and Author.
What schools did Danielle Copeland attend?
Danielle Copeland attended University Of Missouri-Columbia, Mccluer Senior High.
Who are Danielle Copeland's colleagues?
Danielle Copeland's colleagues are James Knapp, Anantha Krishna N., David Kaplan, James Dehaven, Ekta Gupta, Carrie Jeffries, Dnp, Mph, Anp-Bc, Nea-Bc, Fache, Aacrn, Stuart Reid.
Not the Danielle Copeland you were looking for?
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Danielle Copeland
Algonquin, Il -
Danielle Copeland
Career Success Enthusiast • Professional Coach • Workforce Development • Realistic • TransparentTampa, Fl -
Danielle Copeland
Executive Director At H-Cap, Healthcare Career Advancement ProgramWashington Dc-Baltimore Area -
Danielle Copeland
Atlanta, Ga5gmail.com, coxmediagroup.com, mail.nccu.edu, elitesem.com, truthinitiative.org4 +133621XXXXX
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Danielle Copeland
New York City Metropolitan Area5gmail.com, yahoo.com, whiteclarkegroup.com, cornell.edu, omnicomgroup.com
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