Danielle Cusack Email & Phone Number

Des Moines, Ia, Us

Onboarding clinical staff.Implementation and project management.Program development and deployment.

Lead multiple teams of direct care support staff assisting teenagers and adult navigating mental health challenges. Program planning, implementation and RFP response writing.

Responsible for internal TCARE Specialist team that provides caregiver support using TCARE's intelligent technology & “whole-patient” approach. Preventing caregiver burnout, enabling in-home care and allowing care receivers to age in comfort.Assist in the development of processes for both external partners and internal staff to deliver the full TCARE Assist program to caregivers. Manage fast growing team of employees to meet needs of customer contracts and adequately handle caseloads of caregivers. Other responsibilities include the development, design, and implementation of TCARE platform training for TCARE partners. Corresponding and balancing needs of inter departmental projects with rapid growth of TCARE Inc technologies and services.

Des Moines, Iowa Area

Training development and implementation. Train and audit to NCQA standards. Responsible for staff onboarding.Project management for interdepartmental deliverables across the enterprise. Internal and external communications to meet both state government, member, and provider needs. LTSS auditor. Maintain credentialing for staff. Review and audit files for state and federal compliance as well as best practice. One on one coaching for staff development and compliance improvement. Develop and deliver reports for compliance to internal and external stakeholders.

Des Moines, Iowa Area

Providing case management to participants receiving housing services in Polk county. Coordination of health, education, and employment services to assist individuals in obtaining economic self sufficiency. Focus on resource facilitation, and building community capacity to best utilize available services. Technical writing and RFP proposal writing. Planning, hosting, and teaching at events and classes directly related to program goals. Outreach and marketing including flyers, digital campaigns, and events to increase participation and program utilization.

Des Moines, Iowa Area

Create relationships with key community organizations and provide evidence based presentations to stakeholders in an effort to prevent substance abuse and addiction in Polk and Dallas County utilizing the CSAP 6 strategies. Develop, maintain, and implement multi-level marketing strategies. Trained Prime for Life Instructor. Provided evidence based curriculum in schools, ages pre-k through high school. Technical writing, funding sourcing and RFP response writing.

Urbandale, Iowa

Des Moines, Iowa Area

Provided targeted case management services to individuals with disabilities receiving Medicaid waiver services. Managed ITSP plans, funding, and services. Fostered collaboration between individuals, service providers, and physicians to ensure quality of services for program participants. Additional experience include, ACE's, Trauma Informed Care, Motivational Interviewing, and Mandatory Reporter.

Ames, Iowa

Provided direct care services to indiviuals with disabilities. Direct care staff supervision and evaluation. Medicaid documentation and grant reporting.