As a detail-oriented and analytical leader with over a decade of experience, I excel in overseeing large teams and driving organizational success through strategic planning and operational excellence. Currently serving as an Auto Claims Supervisor at GEICO, I have a proven track record in managing complex claims, collaborating across departments, and ensuring regulatory compliance. My exceptional interpersonal and communication skills, coupled with a commitment to mentoring and talent development, have allowed me to build cohesive and high-performing teams.With a background that spans various industries including hospitality and insurance, I bring a unique perspective to project management. My roles have equipped me with the ability to analyze data, identify performance improvement opportunities, and implement effective training programs. I am skilled in negotiating settlements, developing case strategies with legal counsel, and enhancing operational efficiency to reduce costs.Currently pursuing PMP certification, I am eager to transition into a project management role where I can leverage my extensive experience in team leadership, process optimization, and strategic execution. I am passionate about driving projects to successful completion and fostering a culture of continuous improvement.
Listed skills include Customer Service, Marketing, Event Management, Training, and 14 others.