Danielle Dobson Email & Phone Number

University Of Gloucestershire

Gloucester, United Kingdom

Slimbridge, Gloucestershire

Working at a busy visitor attraction, overseeing various catering outlets- including a busy restaurant, cafe, kiosks and vending. Identifying opportunities and creating a plan to enhance performance; Increasing the profitability of the business through implementing strict controls and measures- improving the Cost of Sales within 6 months of managing the business to deliver a consistent figure over several months and ensure net profit achieved. Responsibilities include managing a team of 40 staff members; line managing the head chef to ensure the efficient performance of the kitchen. Rota planning, supporting personal development of team members, appraisal and objective setting, wage forecasting to ensure budgets are met, reporting weekly KPI performance to the head of Catering along with monthly meetings.Also involved in the running of functions- corporate bookings, parties and 'Santa' events at Christmas- to include the successful delivery of Breakfast/Afternoon tea with Santa in December for up to 200 people per day.

Dorchester, United Kingdom

Joined in February 2013 as Assistant Manager and promoted to Restaurant Manager in July 2013. Tasks include daily running of the restaurant, organising staff rotas, maintaining tight budget controls, recruitment and training of staff. Ensuring Due Diligence paperwork is completed throughout the week in line with company policy and regularly updating relevant POS in line with promotions.

Bournemouth, United Kingdom

Working as the Bistro Manager, working closely with the General Manager to launch this new venture which is situated adjacent to the Bournemouth Pavilion. My key responsibilities included:• Overseeing contractors for the internal fittings and fixtures and initial lay out of the premises• Recruitment of staff & managing team of up to 12. • Working with the chef to design a contemporary menu using local produce• Organising promotion events such as Jazz lunches• Managing the day to day running of the Bistro• Developing a ‘SOP’ manual for ‘The Terrace’ brand to be used in new acquisitions

Bournemouth, United Kingdom

Various Locations, the last position was based at the ‘Cow’ which is a busy, vibrant gastro pub in Poole. Responsible for the smooth running of the bar and restaurant, and providing support to the manager to achieve the targets and associated business key performance indicators. In addition, I regularly undertook relief Management duties at other public houses within the chain to provide holiday cover or to assist with Audit investigations.Key responsibilities:• HR responsibilities including recruitment, training and development of staff• Inspiring staff to delivery prompt, friendly and efficient service at all times• Providing daily support to the Manager and Retail Area Manager• Daily stock control and full weekly audit• Organising rotas, including up to 25-30 front of house & back of house staff, managing budgets and monitoring sales and expenses• Management of brand standards and promoting sales through upselling & staff incentives• Daily and weekly reconciliation of sales/ end of week/ payroll• Planning and organising promotional events, marketing new products and promotions set by head office• Ensuring adherence to food hygiene standards and relevant health and safety legislation