● Supported the Sales team through the Sales and pricing lifecycle to ensure all deals complied with company margins and banking regulations. ● Coordinated sales activities, projects, and order fulfillment by ensuring efficient workflow and timely completion of tasks.● Reviewed deals and contracts to ensure quality assurance and completion of all sales documentation for purchase orders, product requirements, and accurate pricing are valid.● Evaluated internal and external business processes, anticipating requirements, reporting areas for improvement, and developing and implementing solutions.● Assisted the sales team with Customer Relationship Management (CRM) data integrity, managing customer accounts, preparing quotes, and processing sales orders.● Utilized Salesforce and QuickBase programs in data analysis and generated reports to provide insights into sales performance, pipeline management, and forecasting accuracy.● Provided ongoing training and support to sales ops teams and sales management, ensuring effective utilization of standard processes and driving user adoption.

● Created and maintained detailed project documentation, including project plans, status reports, and change logs to facilitate clear communication and accountability.● Produced ATM rollout schedules with goals and milestones for stakeholder and company field management.● Coordinated and oversaw end-to-end project lifecycles for ATM installation and deployment projects.● Conducted thorough risk assessments and formulated effective mitigation strategies, which resulted in the seamless execution of projects within scope.● Ensured Field Services Engineers (FSE) adhered to the provided timelines and received deliveries of any additional products needed for the project.● Implemented and maximized the utilization of Salesforce, QuickBase, and other application programs to streamline project management processes, enabling efficient tracking of project milestones, resource allocation, and budget management. ● Communicated project plans, actions, risks, and issues with key stakeholders.● Facilitated the integration development of project activities, resources, and dependencies to ensure timely and successful project execution.● Effectively identified and resolved Bring Live (BL) project issues by collaborating with bank managers, minimizing delays, and ensuring timely completion.● Served as the primary liaison for clients by fostering strong relationships and providing regular project updates and delays to ensure client satisfaction.● Participated in the post-implementation process, to develop Lessons Learned from completed projects.● Managed vendor relationships with skillful negotiations, contract management, and service level agreement oversight, ensuring quality delivery and adherence to project requirements.

• Obtained information, from potential donor information to send application, next of kin information/consent forms, to donor condition criteria based on program regulations; tracked the progress of NOK regarding their interest in the donation.• Conferred with the hospital, nursing home, and mortuary staff concerning the donor’s condition, the needs of the family, and scheduling removal services.• Organized documents and materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.• Created and completed data entry and data validation for information regarding member and non-member donors. • Guided the donor’s next of kin through the, administrative process, application process and donation process.

• Guided residents who needed assistance and information; demonstrated general knowledge of the university and its resources.• Created active and passive programs/ events for residents of the building; collaborated and assisted coworkers with creating and managing programs and events. • Collaborated with parents, students/residents and law enforcement to create a new setting for all parties; Reconciled conflict between roommates and residents. • Coordinated room inspection schedules and inspected living violations found in the residents' hall and rooms.• Provided individual counseling to residents in need; responded to emergency calls from residents.