Danielle Dostal, Csm Email & Phone Number

Chandler, Az

Wealth & Investment Management

Tempe, Arizona, United States

Credit Risk Data Domain

Tempe, Arizona, United States

Credit Risk Data Domain

Tempe, Arizona

Advisory, Fiduciary, Investments, and Trust Data Domain

Phoenix, Arizona Area

Phoenix, Arizona Area

On assignment at Charles Schwab (a Fortune 50 financial services provider) located in Phoenix, AZ. Project work included Operational Process Improvements utilizing Lean and Six-Sigma principles. Focus was on ITSM, primarily utilizing ITIL. This project will drive new best practices across the technology organization for the firm.

Phoenix, Arizona Area

Member of software development team as Business Systems Analyst and interim Scrum Master -- *Vacation Rentals development team -- Web, mobile, and back-end development analysis, testing and release for Choice's third party platform.*ChoiceEDGE third party integration

Scottsdale, Az

Member of a Process Methodology implementation for McKesson Health Services -- REMS Strategy Group.

Scottsdale, Az

Member of software development teams on assignment at Choice Hotels International.Participated in the following projects as a Product Owner, Business Systems Analyst, and Scrum Master --*EMV (Chip and Pin) -- built full functionality*IVA (Intelligent Virtual Assistant) -- Service Oriented Architecture approach to a Gateway/Portal for an external IVR vendor to utilize to retrieve guest data.Participated and directed Release Management activities for all of the above, including critical production issues.

Scottsdale, Az

Member of software development teams on assignment at Choice Hotels International.Participated in the following projects as a Technical Analyst and Scrum Master --*Salesforce ClientID Integration (Global Sales) -- Service Oriented Architecture and Data Migration*Criteo OTA project -- Service Oriented Architecture*DAM (Digital Asset Management) -- migration to WCC/WCS for all Choicehotels.com digital assets*Redesign of the Employee Reservation backend (another service) and UI using Angular JS.Participated and directed Release Management activities for all of the above, including critical production issues.

Greater Minneapolis-St. Paul Area

Responsible for all content integrity on-site guaranteeing positive user experience and search engine optimization for 200,000+ products, ultimately driving conversion through the digital channel. * Lead developer for Title and Compatibility SEO boost project, which touched 85% of the Marketplace catalogue and impacted $250K in Net Merchandise Sales (NMS) YTD.* Team Lead for proprietary application build-outs and system upgrades on behalf of the Non-Owned Inventory team.* Created, validated, and automated reports to help assist business decisions, support ongoing campaigns, and proactively identified opportunities for various internal clients, both on an ongoing and adhoc basis.* Evaluated complex digital analytics, hierarchies, and metadata on behalf of business team.* Managed all aspects of Solution Development Lifecycle including: Requirements Planning & Stakeholder Assessment; Requirements Elicitation & Analysis; Requirements Specifications; Requirements Validation; Requirements Management & Communication; Project Coordination; and Solution Validation & Transition (including UAT).* Managed relationships with external product content providers to ensure requirements are met for expedited time-lines.* Project coordinator for all Bestbuy.com Marketplace sellers (100+) to migrate toward new image requirements as dictated by Bestbuy.com style guides.* Recommended Best Buy Marketplace site changes to create consistency, provide a better experience for the customer, and meet Best Buy’s online style requirements.

Accountable for online assortment: Computing, Tablets, and eReaders. Assisted and supported the eCommerce merchant team as needed in implementing the online strategy and objectives through execution of retail processes for the www.bestbuy.com retail channel.• Accomplished the business and financial goals set forth by executing the key responsibilities of SKU detail, SKU launch, set-up and maintenance.• Teamed with other members of the organization to communicate specific SKU issues and then collaborated with the team to deliver the greatest value to the company.• Single point of contact on behalf of business team to all external vendors.

Originated and led on-site Human Resources development as the first dedicated HR manager and staffing coordinator. Established and led the company’s standard recruiting and hiring practices and procedures. Trained and oversaw a team of two to help execute newly implemented standards on a daily basis. • Staffed for both an executive level (Director of Accounting/Senior Program Managers) and a temporary/day laborer level; Staffed 7500 hours a month during our busiest programs in multiple states.• Developed and rewrote major HR policies including, but not limited to, company job descriptions and organization charts, onboarding, Employee Handbook, and the manager/employee yearly review process.